Arcade Attendant

Five Star Parks and Attractions; Dayton (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid training

Team member discounts

Opportunities for growth

Job summary

Five Star Parks and Attractions in Dayton, Ohio is seeking a Guest Experience team member to warmly assist guests on the arcade floor. Key responsibilities include greeting guests, reporting game malfunctions, and ensuring a clean and safe environment. Weekend availability is mandatory for this role, as well as strong communication and customer service skills.

The ideal candidate thrives in a fast-paced setting, can lift items as needed, and enjoys working closely with a team. If you're looking for a fun and engaging work environment, apply now!

Qualifications

• Weekend availability is required.
• Ability to work in a fast-paced environment.
• Comfortable lifting up to 30 lbs for restocking.

Responsibilities

• Greet and assist guests in a friendly manner.
• Assist with minor game calls.
• Monitor the arcade floor for guest assistance needs.
• Stock crane machine prizes and replenish token dispensers.
• Keep the arcade area clean and organized.

Skills

Strong communication skills

Customer service skills

Ability to stand for long periods

Ability to lift up to 30 lbs

Job description

Guest Experience

• Greet and assist guests on the arcade floor in a friendly, professional manner
• Answer guest questions about game instructions, token/card usage, and prizes
• Ensure guests of all ages feel welcomed, safe, and engaged at all times
• Proactively monitor the floor for guests in need of assistance

Game Support & Minor Maintenance

• Assist Game Technicians with minor game calls, including card reader resets, coin jams, and basic error clearing
• Report unresolved or complex game malfunctions to the Game Technician promptly
• Place and monitor \"Out of Order\" signage on non-functioning games when needed
• Perform basic troubleshooting using provided reference materials and technician guidance

Stocking & Inventory

• Stock and rotate crane machine prizes to ensure a full, visually appealing presentation
• Replenish coin and token dispensers throughout the arcade floor as needed
• Restock game card kiosks and report low inventory levels to management
• Conduct regular floor walks to check game and supply levels and report shortages
• Assist with prize redemption counter restocking as directed

Floor Cleanliness & Safety

• Keep the arcade area clean, organized, and free of hazards throughout the shift
• Wipe down game surfaces, handles, and screens regularly
• Ensure cords, cables, and game panels are in a safe, secured condition
• Report any safety concerns or damaged equipment to a manager immediately

Team Collaboration

• Work closely with Game Technicians, Redemption Staff, and Floor Supervisors
• Communicate game issues, supply needs, and guest concerns clearly and promptly
• Support team members across departments during busy periods as needed
• Participate in opening and closing duties as assigned

Requirements

Must-Haves

• Weekend availability is required — Saturday and/or Sunday shifts are mandatory for this role
• Ability to stand, walk, and remain on your feet for extended periods (up to 8 hours)
• Comfortable working in a loud, high-energy, fast-paced entertainment environment
• Strong communication and customer service skills
• Reliable, punctual, and team-oriented attitude
• Ability to lift up to 30 lbs (restocking crane prizes, coin containers, etc.)

Nice to Have

• Prior experience in entertainment, hospitality, or retail environments
• Basic mechanical aptitude or interest in learning how arcade games operate
• Experience working with cash, tokens, or point-of-sale systems

Schedule & Availability

• Weekends REQUIRED — Saturday And/or Sunday Availability Is Mandatory
• Weekdays Flexible — afternoon and evening shifts available
• Holidays Holiday availability preferred — major holidays are our busiest days

Why Work at Scene75?

• Fun, upbeat work environment — no two shifts are the same
• Flexible scheduling to accommodate school and other commitments
• Paid training provided — no prior arcade experience necessary
• Opportunities for growth into Game Technician and leadership roles
• Team member discounts and perks
• Be part of one of the largest indoor entertainment centers in the US