Arcade Attendant

Malibu Jack's; Dayton, Northern (OH, KY); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Team discounts

Flexible scheduling

Large indoor center

Job summary

Scene75 seeks an enthusiastic Arcade Attendant to greet guests, answer questions, and help maintain a lively, safe arcade floor. You will assist with minor game issues, restock prizes and kiosks, and work closely with technicians and floor staff.

Weekend availability is required, and you should be comfortable standing for long periods in a loud, fast-paced environment. We offer paid training, growth opportunities, and team member discounts.

Qualifications

• Must be available on Saturdays and/or Sundays.
• Able to stand, walk, and be on your feet for up to 8 hours.
• Comfortable working in a loud, high-energy entertainment environment.
• Strong communication and customer service skills.
• Reliable, punctual, and team-oriented attitude.
• Ability to lift up to 30 lbs.

Responsibilities

• Greet and assist guests on the arcade floor in a friendly, professional manner.
• Answer guest questions about game instructions, token usage, and prizes.
• Ensure guests of all ages feel welcomed, safe, and engaged at all times.
• Proactively monitor the floor for guests in need of assistance.
• Assist Game Technicians with minor game calls and basic troubleshooting.
• Restock game kiosks and replenish coin/token dispensers as needed.
• Conduct floor walks to check game and supply levels and report shortages.
• Assist with prize redemption counter restocking as directed.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Physical stamina

Tools

Point-of-Sale Systems

Job description

• Greet and assist guests on the arcade floor in a friendly, professional manner
• Answer guest questions about game instructions, token/card usage, and prizes
• Ensure guests of all ages feel welcomed, safe, and engaged at all times
• Proactively monitor the floor for guests in need of assistance

Game Support & Minor Maintenance

• Assist Game Technicians with minor game calls, including card reader resets, coin jams, and basic error clearing
• Report unresolved or complex game malfunctions to the Game Technician promptly
• Place and monitor "Out of Order" signage on non-functioning games when needed
• Perform basic troubleshooting using provided reference materials and technician guidance
• Stock and rotate crane machine prizes to ensure a full, visually appealing presentation
• Replenish coin and token dispensers throughout the arcade floor as needed
• Restock game card kiosks and report low inventory levels to management
• Conduct regular floor walks to check game and supply levels and report shortages
• Assist with prize redemption counter restocking as directed

Floor Cleanliness & Safety

• Keep the arcade area clean, organized, and free of hazards throughout the shift
• Wipe down game surfaces, handles, and screens regularly
• Ensure cords, cables, and game panels are in a safe, secured condition
• Report any safety concerns or damaged equipment to a manager immediately
• Work closely with Game Technicians, Redemption Staff, and Floor Supervisors
• Communicate game issues, supply needs, and guest concerns clearly and promptly
• Participate in opening and closing duties as assigned

Requirements

Must-Haves

• Weekend availability is required — Saturday and/or Sunday shifts are mandatory for this role
• Ability to stand, walk, and remain on your feet for extended periods (up to 8 hours)
• Comfortable working in a loud, high-energy, fast-paced entertainment environment
• Strong communication and customer service skills
• Reliable, punctual, and team-oriented attitude
• Ability to lift up to 30 lbs (restocking crane prizes, coin containers, etc.)

Nice to Have

• Prior experience in entertainment, hospitality, or retail environments
• Basic mechanical aptitude or interest in learning how arcade games operate
• Experience working with cash, tokens, or point-of-sale systems

Schedule & Availability

Availability Type Details

• Weekends REQUIRED — Saturday and/or Sunday availability is mandatory
• Weekdays Flexible — afternoon and evening shifts available
• Holidays Holiday availability preferred — major holidays are our busiest days

Why Work at Scene75?

• Fun, upbeat work environment — no two shifts are the same
• Flexible scheduling to accommodate school and other commitments
• Paid training provided — no prior arcade experience necessary
• Opportunities for growth into Game Technician and leadership roles
• Team member discounts and perks
• Be part of one of the largest indoor entertainment centers in the US

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.