Arcade & Amusements Supervisor

Round One Entertainment Inc.; Santa Ana (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life

401(K) with company matching

Job summary

Round One Entertainment Inc. in Santa Ana, CA is seeking an Amusement Supervisor to assist the Amusement Manager and General Manager in supervising the Arcade Department and delivering great guest experiences in a high-energy, games-filled environment.

Responsibilities include scheduling, training, managing performance, achieving sales goals, ensuring compliance, and maintaining equipment. The role requires 2–3 years of retail management, a 21+ age, and open availability, especially nights and

Qualifications

• Must have 2–3 years retail management experience.
• Experience in entertainment/hospitality preferred.
• Availability required nights and weekends.
• Must be 21 years old or older.

Responsibilities

• Provide customer service excellence by remaining visible and accessible to customers.
• Assist Amusement Manager/General Manager with scheduling and training of staff.
• Achieve departmental sales goals and provide on‑floor sales support.
• Ensure compliance with policies and handle refunds and ticket adjustments.
• Oversee opening/closing procedures and inventory monitoring.

Skills

Customer service

Team management

Sales

Compliance

Operations oversight

Education

High School Diploma or GED

Job description

Round One Entertainment Inc. in Santa Ana, CA is seeking an Amusement Supervisor to assist the Amusement Manager and General Manager in supervising the Arcade Department and delivering great guest experiences in a high-energy, games-filled environment.

Responsibilities include scheduling, training, managing performance, achieving sales goals, ensuring compliance, and maintaining equipment. The role requires 2–3 years of retail management, a 21+ age, and open availability, especially nights and