ARC Production Assistant (Truck Driver) non-CDL

The Salvation Army; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

The Salvation Army is looking for a Production Assistant (Truck Driver) to manage driving routes for donations. Responsibilities include vehicle inspections, customer interactions, and supporting the work therapy program. This role requires effective communication and strong customer service skills.

Qualifications

• Valid driver’s license with acceptable DMV record.
• Ability to read maps and plan routes.

Responsibilities

• Complete driving routes for pickups and drop-offs of donations.
• Maintain cleanliness of the truck and perform daily inspections.
• Assist with loading and unloading goods.

Skills

Effective communication

Customer service

Ability to lift up to 100 lbs

Tools

iPad

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide financial support to assist men and women with various social and spiritual challenges. Our in-residence rehabilitation program emphasizes basic necessities, offering a clean and healthy living environment, nutritious food, work therapy, leisure activities, group and individual counseling, and spiritual guidance. Our goal is to develop life skills and foster a personal relationship with God through Jesus Christ. Each team member contributes to recycling goods that help repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) responsible for completing driving routes for pickups and drop-offs of donations at the warehouse, designated donation boxes, and donor homes.

Responsibilities

• Ensure the security and safe operation of the vehicle and other equipment. Report any accidents involving the truck, injuries, or property damage immediately to your supervisor and complete all necessary paperwork.
• Perform daily vehicle inspections, including checking air, water, oil, and other essential items. Report issues promptly.
• Maintain cleanliness of the truck cab and box, removing personal items daily.
• Plan daily routes based on scheduled pickups, including making all calls and managing donation boxes.
• Develop and follow assigned routes, including bagging or carding on both sides and across the street of each pickup as instructed.
• Represent The Salvation Army professionally, treating all customers courteously, accepting or refusing donations appropriately, and following the 'Manual for Production Assistants'. Report any pickup issues to the dispatcher.
• Maintain a professional appearance in accordance with the dress code.
• Keep accurate records such as delivery manifests, trip logs, and Green Sheets, adhering to communication procedures and codes.
• Assist with loading and unloading the truck, ensuring goods are secured and handled carefully to prevent damage. Use blankets and ropes to stabilize cargo and optimize space.
• Assist Thrift Store personnel during deliveries to ensure proper placement and store organization.
• Supervise and instruct the Truck Helper, setting a good example and teaching good habits, considering the Helper's rehabilitation program.
• Support the work therapy program by demonstrating professional conduct, work habits, and supervision as directed.
• Perform other duties as assigned by the supervisor or administrator.

Qualifications

• Effective communication skills.
• Valid driver’s license for the vehicle assigned, with an acceptable DMV record, and ability to pass a driving test.
• Ability to lift up to 100 lbs.
• Ability to read maps, plan, and prioritize routes.
• Proficiency with an iPad, including GPS, texting, and truck inspection reports.
• Excellent customer service skills.
• Medical clearance, depending on city/state requirements.
• Passing a DOT Physical is mandatory; failure may result in termination.