ARC Production Assistant (Truck Driver) non-CDL

The Salvation Army; Portland, Buffalo (OR, NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Production Assistant (Truck Driver) to join their team. In this role, you will be responsible for the safe operation of a vehicle while picking up and delivering donations, ensuring that customers are treated courteously. Your contribution will not only support the logistics of the organization but also play a key role in the rehabilitation programs that aim to transform lives. If you are passionate about making a difference and possess strong communication and customer service skills, this opportunity is perfect for you.

Qualifications

• Must communicate effectively and provide excellent customer service.
• Valid driver’s license and acceptable DMV record required.

Responsibilities

• Ensure safe operation of the vehicle and report any issues promptly.
• Plan daily routing and maintain accurate delivery records.

Skills

Effective Communication

Customer Service Skills

Route Planning

Ability to Lift 100 lbs

iPad and GPS Usage

Education

Valid Driver’s License

DOT Physical Certification

Tools

iPad

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and at donor homes.

Responsibilities

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report to immediate supervisor all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk-around inspection of vehicle, checking air, water, oil, and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on pick-ups assigned and make all scheduled calls, including boxes.
• Responsible for developing of assigned route, including bagging or carding on both sides and across the street of each pick-up, as instructed.
• You are a personal representative of The Salvation Army. Ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problems in pickups should be reported immediately to the dispatcher. Maintain a professional appearance in compliance with company dress code.
• Maintain complete and accurate records, i.e., delivery manifests, trip log, Green Sheet, etc. Strict adherence to communication procedures and 10 codes.
• Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading, using blankets, ropes, etc., to avoid excessive movement of material during transit, breakage, scratching, or other damage, and to make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e., hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise Truck Helper, keeping in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass driving test.
• Must be able to lift 100 lbs.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use iPad with GPS, texting, and truck inspection report.
• Must have excellent communication and customer service skills.
• Medical card required depending on city and/or state requirement.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.