Arborist Sales Representative

Tree Service; Chattanooga (TN); On-site; USD 50,000 - 80,000; Full time

Job summary

A tree care company in Chattanooga is seeking an Arborist Sales Rep responsible for sales generation and customer satisfaction. The ideal candidate has 2-3 years of tree service experience, is ISA Certified, and possesses strong customer service and organization skills. This position involves estimating job costs, managing tree crews, and ensuring quality service delivery, with compensation based on qualifications.

Qualifications

• A minimum of 2-3 years of hands-on tree service experience required.
• Proven sales track record and ability to reach sales goals.
• Must have excellent organizational and communication skills.
• Proven sales track record and ability to attain required sales goals
• Excellent customer service skills and telephone etiquette
• Excellent organizational skills and multi-tasking abilities
• Language: English fluency; bilingual a plus

Responsibilities

• Generate sales opportunities and exceed sales goals.
• Estimate time and costs for tree care services.
• Follow up with customers after job completion to ensure satisfaction.
• Lead and mentor tree crews on site
• Negotiate contracts and schedule work with office staff
• Draft work orders and ensure work meets client expectations
• Follow up with customers after job completion and manage invoices

Skills

Tree care knowledge

Sales techniques

Customer service skills

Organizational skills

Verbal communication skills

Driver's license

Education

ISA Certified Arborist certification

Tools

CRM software

Estimating job software

Job description

The Arborist Sales Rep is a challenging year-round position requiring knowledge and experience with tree care, tree evaluation, plant health care and industry approved tree care practices as well as practical experience in estimating tree services. You must understand all of the logistics required to successfully deliver a crew, and you must be able to guarantee a quality work product along with an excellent client experience. A successful Arborist Sales Rep has a strong work ethic and is a self-starter who enjoys interacting with the public and our employees. Training is provided to familiarize with sales and operation procedures.

Major Objectives: The primary objective of the Arborist Sales Rep is to follow up on requests for service, generate sales opportunities, and meet sales goals while creating 100% positive customer interactions. Primary duties will include surveying residential and commercial properties, handling client proposal requests, performing site inspections to identify and determine necessary arboricultural recommendations and managing tree crews.

Essential Functions:

Must be able to accurately estimate time and cost for crews to carry out pruning, removal, cabling, or any other proposed tree care needs

Perform site inspections for proposal preparation

Develop and maintain long-term relationships with clients

Maintain neat, clean, and professional appearance and image while on customers' sites

Effectively manage, lead and mentor staff on the tree crews

Responsibilites:

Sales prospecting using consultative sales techniques to build long standing business relationships

Estimating job costs and providing estimates to prospects and clients

Following up on estimates

Negotiating contracts and working with office staff to schedule work

Drafting work orders and instructing crews on key elements of job scope/requirements to ensure that executed work meets client expectations

Set up crews, supervise work being performed, and complete jobs to clients' satisfaction

Following up with customers immediately after a job has been completed to ensure work performed met expectations and resolving issues as needed

Invoice customer immediately after job is complete to customer's satisfaction

Following up with customers on past due invoices

Obtain referrals from clients, netwrk, and develop new business

Continually prospects for new business

Assisting with crew training on proper tree care techniques and reviewing crew work for safety, quality and efficiency

Demonstrating role model behaviors on ethics and integrity as well as positively promoting the Company culture

Use CRM and estimating job software

Other duties as assigned

Requisite Knowledge, Skill, and Abilities:

A minimum of 2-3 years of hands-on tree service experience, including knowledge of trees and plant health care required

ISA Certified Arborist certification required

Ability to effectively price tree care recommendations and other services offered

Proven sales track record and ability to attain required sales goals

Excellent customer service skills and telephone etiquette

Excellent organizational skills - ability to multi-task and prioritize

Ability to identify problems and workin conjunction with others to implement effective solutions

Attentive to details, analytical skills, and basic computeer and math skills

Great listening skills and excellent verbal and written communication skills

Must be reliable individual, self-motivated with a can-do, positive, and upbeat attitude

Valid Driver's License with clear driving record

Ability to pass pre-employment drug and background check

CDL and the ability to speak both English and Spanish fluently are a plus

Compensation: Compensation based on qualifications and experience.