AR Specialist: Customer-Focused Billing (In-Office)

pt-holdings; Plymouth (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical & Dental Benefits

Life Insurance

PTO

401k & Company Match

Town Shares program

Job summary

Bildon Parts & Service is seeking an Accounts Receivable Specialist in Plymouth, MI. This full-time, in-office role runs Monday through Friday, 8:00 AM to 4:30 PM, with starting pay of $21.00 per hour.

You will handle billing inquiries, invoice processing, and customer communications, while collaborating with multiple departments to ensure a seamless customer experience. The ideal candidate is organized, customer-focused, and capable of building relationships with clients and internal teams.

Qualifications

• Two years of related education and/or experience preferred.
• Must be at least 18 years of age.
• Successful completion of a drug screen and criminal background screening.
• Comfortable using computers, office equipment, and business systems.
• Commitment to workplace safety and company procedures.

Responsibilities

• Serve as a primary point of contact for customers by responding to billing inquiries, resolving account questions, providing updates, and delivering professional, timely customer service.
• Monitor Accounts Receivable email inboxes, send customer statements, follow up on outstanding invoices, and communicate professionally with customers regarding payment status.
• Send invoices daily, accurately input invoices into online customer billing portals, and ensure all billing documentation is submitted according to customer requirements.
• Maintain accurate customer records, scan and file documents, manage daily mail and support general office operations.
• Ensure invoices, statements, and customer account information are accurate and up to date while maintaining proper documentation for internal records.
• Work closely with service, dispatch, parts, warranty, and accounting teams to resolve customer account issues, support billing processes, and ensure positive customer experience.

Skills

Customer service

Communication

Problem solving

Organization

Job description

Bildon Parts & Service is seeking an Accounts Receivable Specialist in Plymouth, MI. This full-time, in-office role runs Monday through Friday, 8:00 AM to 4:30 PM, with starting pay of $21.00 per hour.

You will handle billing inquiries, invoice processing, and customer communications, while collaborating with multiple departments to ensure a seamless customer experience. The ideal candidate is organized, customer-focused, and capable of building relationships with clients and internal teams.