Job Details: Job Location: ADDISON, TX 75001, AR Specialist 2
Department: RCM – AR
Reports To: AR Manager
FLSA Status: Non-Exempt
Location: Onsite, Corporate Headquarters, Addison, TX
Position Summary
The AR Specialist 2 is responsible for resolving complex AR inventory, including denied, underpaid, aged, high-priority, payer-specific, or repeatedly unresolved claims. This position focuses on denial analysis, reconsiderations, corrected claims, formal appeals, reimbursement variance review, and payerspecific resolution strategies.
This role serves as a higher-level resource within the assigned payer group and is expected to use sound claim-resolution judgment, payer policy knowledge, account research, and documentation quality to drive reimbursement outcomes. The AR Specialist 2 may also support escalation review and reinforce standard follow-up practices for AR Specialist 1 team members.
This position is on-site at the OrthoMed Anesthesia corporate office in Addison, TX.
Key Responsibilities
- Manage more complex AR inventory, including denied, underpaid, aged, high-priority, payerspecific, or repeatedly unresolved claims.
- Analyze EOBs, ERAs, payer correspondence, remittance detail, claim history, and payer policyrequirements to determine root cause and appropriate resolution strategy.
- Prepare, submit, and track reconsiderations, corrected claims, formal appeals, and supportingdocumentation packages in accordance with payer deadlines and requirements.
- Investigate and resolve denials related to authorization, eligibility, medical necessity, timely filing,coding or modifier discrepancies, payer processing errors, and reimbursement variances.
- Coordinate with coding, billing, clinical documentation, credentialing, contracting, and leadershipteams when complex claim resolution requires cross-functional review.
- Identify recurring denial trends, payer behavior, documentation gaps, and reimbursement risks; communicate findings and recommended actions to the Team Lead.
- Support AR Specialist 1 team members by answering payer workflow questions, reviewingescalation items, and reinforcing standard documentation and follow-up practices.
- Maintain thorough, audit-ready documentation of denial analysis, appeal rationale, payercommunication, supporting evidence, submission dates, and final outcomes.
- Meet productivity, quality, appeal turnaround, and resolution expectations while balancingaccuracy, compliance, and reimbursement impact.
Required Skills & Qualifications
- High school diploma or GED required; associate’s degree in healthcare administration, business,finance, or related field preferred.
- 2+ years of medical billing, healthcare AR, claims follow-up, denial management, appeals, orrevenue cycle experience.
orthomedanesthesia.com 15305 Dallas Pkwy, Suite 900, Addison, TX 75001 (469) 863-9978
- Demonstrated ability to interpret EOBs, ERAs, payer correspondence, denial codes, reimbursement variances, and payer-specific appeal requirements.
- Strong claim-resolution judgment with the ability to determine when to pursue follow-up, corrected claim submission, reconsideration, appeal, escalation, or adjustment review.
- Strong attention to detail, organization, follow-through, and clear written documentation.
- Comfort using billing systems, payer portals, Microsoft Outlook, Microsoft Excel, and standard office tools.
- Ability to maintain confidentiality and follow HIPAA, payer, and company compliance requirements.
Preferred Qualifications
- Anesthesia, professional-fee, physician-based, or surgical billing experience.
- Experience preparing appeal letters, managing denial inventories, researching payer policy, and tracking appeal outcomes.
- Experience with Medicare, Medicaid, commercial payer portals, Availity, clearinghouse tools, or payer-specific claim status platforms.
- Coursework toward or completion of AAPC, CRCR, medical billing, coding, or revenue cycle certification.
- Intermediate Excel skills for work queue tracking, aging review, denial trend analysis, or productivity reporting.
Work Environment & Physical Requirements
- On-site position based at the OrthoMed Anesthesia corporate office in Addison, TX, during regular business hours.
- Primarily an office setting involving extended periods of computer, telephone, and seated work.
- Occasional travel may be required for meetings, training, or payer-related engagements.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.