The AR Payment Poster is responsible for accurately posting insurance and patient payments, adjustments, and denials in the practice management system. This role ensures timely reconciliation of accounts and supports Accounts Receivable (AR) follow‑up to optimize revenue cycle performance for radiology services.
Key Responsibilities
- Post insurance payments (EOBs/ERAs) and patient payments accurately and on time.
- Apply contractual adjustments according to payer agreements.
- Identify and correctly code denials and rejections.
- Balance daily payment batches and reconcile deposits.
- Research and resolve payment discrepancies.
- Work closely with the AR follow‑up team to ensure proper claim resolution.
- Process credit balances and refund requests as needed.
- Maintain productivity and accuracy benchmarks.
- Ensure compliance with HIPAA and payer regulations.
- Assist with month‑end closing and reporting as required.
Required Qualifications
- High school diploma or equivalent.
- Minimum 1–2 years of medical payment posting experience (radiology preferred).
- Strong understanding of EOBs, ERAs, CPT/ICD‑10 coding basics.
- Knowledge of commercial, Medicare, and Medicaid payer guidelines.
- Experience with practice management systems and clearinghouses.
- Strong attention to detail and data entry accuracy.
- Ability to meet daily productivity goals.
- Basic knowledge of medical billing and revenue cycle processes.
Preferred Qualifications
- Experience in radiology billing and coding.
- Familiarity with payment reconciliation and denial trends.
- Knowledge of contractual adjustments and payer reimbursement methodologies.
Primary Interactions
- Internal – Supervisor, co‑workers, physicians & patients.
- External – Insurance companies, referring physician offices, patients, and the public.
Competencies
- Accuracy is critical.
- Attention to detail is vital.
- Ability to multitask.
- Professionalism.
- Positive attitude.
- Team player.
Minimum Requirements
- Knowledge of billing software associated with healthcare offices.
- Knowledge and understanding of the workings of medical offices and hospitals.
- Knowledge of human anatomy and physiology.
- Exceptional organizational skills.
- Excellent customer service skills, internal and external.
- Fluency in English (read, write, comprehend, and speak).
- Compliance with all HIPAA and OIG requirements.
- Ability to pass background check as well as drug and alcohol testing.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit, stand, walk, speak, hear, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. The position requires use of a keyboard and computer regularly and strong vision abilities to perform extensive computer‑related work.
Work Experience
Preferably 1 year of experience in a medical office setting or other structured business office and handling processing of payments.
Location
1 Location
FLSA Status
FT Non‑Exempt
Schedule
Monday – Friday 8:00 AM – 5:00 PM (This will require flexibility due to patient load)
Basic Benefits
- Health
- Dental
- Vision
- Basic (paid by company) and Voluntary Life and AD&D
- Short‑ and Long‑Term Disability
- Supplemental Insurance
- Paid Time Off (PTO)
- Major Holidays Paid (5‑6)
- Retirement
- Safe Harbor Contribution
- Profit Sharing Contribution