The Payment Poster is responsible for all aspects of posting payments to accounts receivable (A/R) system.
You Will Be Responsible For
- Understanding payer EOBs including patient responsibilities, contractual, interest amounts, denial/remark codes, etc.
- Recognize payments and retractions from all payers and apply the appropriate payment codes, source codes, remark codes, etc. to patient accounts.
- Enter payments and refunds for all payors and business lines in an accurate and timely fashion.
- Ensure proper payment and refund posting based on EOB and bank deposit reconciliation.
- Identify problems in the payment posting process to prevent future errors.
- Alert the manager/director of any difficulties incurred during the payment posting and reconciliation process.
- Accurately enter payments and refunds for private/federal insurance and HCS payers by adhering to set protocols and guidelines, ensuring proper co‑pays, deductibles, co‑insurance, and fee schedule adjustments are properly allocated and posted.
- Reconcile payments back to the bank sheet daily, weekly, and monthly.
- Balance all payment batches and identify patient responsibilities, contractual, denials, interest payments, etc. from the EOB.
- Identify and resolve discrepancies on the bank reconciliation sheet.
- Generate necessary reports for each job responsibility.
We’re seeking an exceptional, self‑directed and detail‑oriented professional with:
- Ability to interpret various payer denial/remark codes into ANSI standard codes for payment posting.
- High accuracy and timeliness in entering payments and refunds.
Qualifications
- 3 years of payment posting experience (required).
- High School Diploma or Equivalent.
- Additional coursework in medical billing.
- Previous experience with medical/dental billing software systems.
- 3-5 years in a fast‑paced medical office environment.
Preferred Education and Experience
- College degree preferred (years of experience may be substituted).
- Understanding of insurance explanations of benefits (EOBs) and basic accounting principles.
- Reconcile bank deposits to ERA & credit card deposits received.
- Scanning EOBs into system.
Must Have Experience Posting Payments From
- Bank Lockbox
- Electronic Remittance Advice
- Credit Card Merchants
- Live patient checks