AR Operations Manager

Dynatrace; Boston (MA); On-site; USD 96,000 - 120,000; Full time

Benefits offered by this job

company-sponsored premium benefits

medical

dental

vacation/holidays

company matching 401(k) Plan

Job summary

Dynatrace is seeking an Analyst Relations Operations Manager to support and execute the global Analyst Relations program. This role focuses on calendars, briefs, and cross‑functional coordination with product, marketing, communications, and executives to ensure timely access to information for analysts.

The position requires strong organizational skills, experience managing complex calendars, and the ability to work across teams to drive impactful analyst engagements.

Qualifications

• 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, Marketing Operations, Program Management, or a related field.
• Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Experience managing complex calendars, project timelines, deliverables, and cross‑functional stakeholders.
• Strong written and verbal communication skills.
• Strong attention to detail, follow‑through, and ability to proactively keep projects moving.
• Proficiency with Microsoft Office, collaboration tools, and database management.

Responsibilities

• Own day‑to‑day management of Analyst Relations briefing and inquiry calendars, including scheduling and logistics for briefings, inquiries, advisory sessions, and other interactions.
• Coordinate across analysts, executives, product leaders, and subject matter experts, balancing priorities and ensuring the right stakeholders are engaged.
• Maintain visibility into upcoming engagements, deadlines, and preparation needs to ensure activities are organized and executed effectively.
• Develop briefing books, background documents, speaker preparation materials, and meeting summaries.
• Gather and synthesize information from internal stakeholders to prepare executives and spokespersons for analyst interactions.
• Support analyst‑facing presentations and materials, coordinating preparation timelines, deliverables, and follow‑up actions.
• Maintain accurate analyst lists, research coverage maps, contact information, relationship history, and engagement records.
• Track analyst inquiries, briefings, research participation, and coverage across key firms.
• Maintain centralized program trackers to manage key activities, deadlines, deliverables, and follow‑ups.
• Coordinate Analyst Relations projects and deliverables across Marketing, Product Marketing, Product, Communications, Events, and other internal teams.
• Develop and maintain project plans, timelines, owners, and milestones for priority AR initiatives.
• Drive projects forward by coordinating inputs, identifying dependencies, tracking actions, and following up with stakeholders.
• Create visibility into upcoming AR activities, deadlines, and required contributions across teams.
• Own tracking and reporting of AR program activity and metrics, including analyst engagements, research participation, coverage, and other key program indicators.
• Maintain dashboards that provide visibility into program activity, progress, and outcomes.
• Ensure analyst interactions, materials, decisions, and activities are documented, organized, and accessible.
• Help disseminate analyst insights across Product, Marketing, executives, and Sales.
• Establish scalable processes, workflows, templates, and operating rhythms, identifying opportunities to continuously improve program efficiency.

Skills

Analyst Relations

Project management

Calendar management

Communication skills

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Database management

Job description

Your role at Dynatrace

At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Operations Manager, you will play a critical role in supporting and executing our global Analyst Relations program, ensuring analysts have timely access to the information they need to understand Dynatrace's strategy, products, and market leadership.

Typically, The highly collaborative role is ideal for a detail‑oriented professional who thrives on organization, relationship management, and cross‑functional coordination. You will serve as an operational anchor for the Analyst Relations program, managing the processes, calendars, metrics, and cross‑functional projects that keep the program moving forward. You'll work closely with Product, Marketing, Communications, and executive stakeholders to support analyst engagements and deliver a world‑class analyst experience.

Key Responsibilities

Analyst Engagement & Calendar Management

• Own the day‑to‑day management of Analyst Relations briefing and inquiry calendars, including scheduling and logistics for briefings, inquiries, advisory sessions, and other interactions.


• Coordinate across analysts, executives, product leaders, and subject matter experts, balancing priorities and ensuring the right stakeholders are engaged.


• Maintain visibility into upcoming engagements, deadlines, and preparation needs to ensure activities are organized and executed effectively.

Briefing & Inquiry Preparation

• Develop briefing books, background documents, speaker preparation materials, and meeting summaries.


• Gather and synthesize information from internal stakeholders to prepare executives and spokespersons for analyst interactions.


• Support analyst‑facing presentations and materials, coordinating preparation timelines, deliverables, and follow‑up actions.

Analyst Intelligence & Program Management

• Maintain accurate analyst lists, research coverage maps, contact information, relationship history, and engagement records.


• Track analyst inquiries, briefings, research participation, and coverage across key firms.


• Maintain centralized program trackers to manage key activities, deadlines, deliverables, and follow‑ups.

Cross‑Functional Project Coordination

• Coordinate Analyst Relations projects and deliverables across Marketing, Product Marketing, Product, Communications, Events, and other internal teams.


• Develop and maintain project plans, timelines, owners, and milestones for priority AR initiatives.


• Drive projects forward by coordinating inputs, identifying dependencies, tracking actions, and following up with stakeholders.


• Create visibility into upcoming AR activities, deadlines, and required contributions across teams.

Operational Excellence, Metrics & Reporting

• Own tracking and reporting of AR program activity and metrics, including analyst engagements, research participation, coverage, and other key program indicators.


• Maintain dashboards that provide visibility into program activity, progress, and outcomes.


• Ensure analyst interactions, materials, decisions, and activities are documented, organized, and accessible.


• Help disseminate analyst insights across Product, Marketing, executives, and Sales.


• Establish scalable processes, workflows, templates, and operating rhythms, identifying opportunities to continuously improve program efficiency.

Required

• 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, Marketing Operations, Program Management, or a related field.


• Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.


• Experience managing complex calendars, project timelines, deliverables, and cross‑functional stakeholders.


• Strong written and verbal communication skills.


• Strong attention to detail, follow‑through, and ability to proactively keep projects moving.


• Proficiency with Microsoft Office, collaboration tools, and database management.

Preferred

• Experience in enterprise software, technology, SaaS, or B2B marketing environments.


• Familiarity with analyst firms such as Gartner, Forrester, IDC, and 451 Research.


• Experience supporting executive briefing programs, corporate events, or customer/analyst engagements.


• Knowledge of analyst relations best practices and experience working in ARchitect.


• Experience with project management, reporting dashboard, or workflow tools.


• Working knowledge of enterprise AI tools a plus.

Why you will love being a Dynatracer

• A one‑product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.


• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.


• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.


• An environment that fosters innovation, enables creative collaboration, and allows you to grow.


• A globally unique and tailor‑made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.


• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.


• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $96,000 to 120,000. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Benefits and Perks

• company-sponsored premium benefits


• medical


• dental


• vacation/holidays


• company matching 401(k) Plan


• etc.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [e-mail]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law.