Observability Strategist

Dynatrace; San Francisco (CA); On-site; USD 192,000 - 240,000; Full time

Benefits offered by this job

Employee stock purchase plan

Unlimited paid time off

Medical/dental benefits

Company 401(k) matching

Job summary

Dynatrace is seeking an Observability Strategist to serve as a trusted executive advisor for enterprise digital transformations. You will bridge deep telemetry—from metrics to OpenTelemetry—into business outcomes and partner with C‑suite and VP engineering leaders to scale observability practices using the Dynatrace Platform.

You will drive strategic roadmaps, measure system reliability, and help clients align technology with revenue and customer experience goals across hybrid/multi‑cloud

Qualifications

• 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
• 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.

Responsibilities

• Drive Business Alignment: Translate complex telemetry data into actionable business insights, connecting application performance to revenue, user retention, and operational efficiency.
• Maturity Assessments: Evaluate enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
• C‑Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.
• Architect Observability Strategy: Guide enterprise adoption of full‑stack observability across hybrid, multi‑cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
• Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, OneAgent®).
• SRE & Automation Practices: Help enterprise teams establish meaningful SLIs, SLOs, and automated remediation workflows.
• Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
• Cross‑Functional Collaboration: Partner with Dynatrace Product Management, Engineering, and Customer Success to feed client insights back into product strategy.

Skills

Observability expertise

C‑suite engagement

Cloud-native architecture

Dynatrace platform knowledge

Automation & DevOps

Executive presentation

Tools

Kubernetes

Docker

Terraform

Ansible

Job description

Role Overview

As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure—metrics, logs, traces, and OpenTelemetry—and high-level business outcomes.

Your role at Dynatrace

As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure—metrics, logs, traces, and OpenTelemetry—and high-level business outcomes. In this role, you will partner directly with C-suite executives, VP‑level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.

Key Responsibilities

Strategic Advisory & Thought Leadership

• Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.
• Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.
• C‑Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.

Architecture & Technical Mastery

• Architect Observability Strategy: Guide enterprise adoption of full‑stack observability across hybrid, multi‑cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).
• Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, OneAgent®).
• SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.

Enablement & Practice Building

• Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.
• Cross‑Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real‑world client insights back into product strategy.

Qualifications & Requirements

• 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
• 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.

Technical Skills

• Deep Observability Expertise: Expert‑level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.
• Cloud‑Native Architecture: Hands‑on familiarity with Kubernetes, serverless architecture, Docker, and multi‑cloud infrastructure (AWS, Azure, GCP).
• Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.
• Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.

Leadership & Soft Skills

• Strong executive presentation skills with a proven track record of influencing senior leadership.
• Ability to articulate technical concepts to non‑technical business stakeholders clearly.
• Pragmatic problem‑solving mindset with a passion for driving measurable customer outcomes.

Preferred Qualifications

• Official Dynatrace Certifications (Dynatrace Certified Professional or Master).
• Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).
• Background in FinOps or Business Service Management (BSM).

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You’ll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation And Rewards

• The base salary range for this role is $192,000 - $240,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

Equal Employment Opportunity

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [e-mail]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law.