AR Operations Lead: Credit & Compliance Excellence

Southern Glazer's Wine & Spirits; Tampa (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plan

401(k) plan

Tuition assistance

Wellness program

Parental leave

Vacation accrual

Paid sick leave

Job summary

Southern Glazer's Wine and Spirits in Tampa, FL is seeking an Accounts Receivable Operations Manager to govern the AR function, ensure compliance, and deliver accurate reporting. You will drive end-to-end processes for customer credits, refunds, and aged balances while enhancing controls and efficiency.

Join a market-leading beverage distributor that values performance, continuous improvement, and a people-first culture, with strong benefits and opportunities to grow within the organization.

Qualifications

• Bachelor’s degree in accounting, Finance, or related field and 3 years of relevant experience.
• Experience with unclaimed property/escheatment programs.
• Deep knowledge of end-to-end AR processes, collections, cash application, and credit management best practices.

Responsibilities

• Own the end-to-end management of customer credit balances, including credit identification, reconciliation, customer credit consumption strategies, refund administration, root-cause analysis, and resolution of aged or dormant credits
• Support the broader accounts receivable lifecycle, including cash application, deductions and short-pay resolution, adjustments, write-offs, billing disputes, and account discrepancies
• Oversee all unclaimed property and escheatment activities, including dormancy monitoring, due diligence outreach, state reporting, regulatory compliance, documentation, audit support, and remittance requirements
• Develop reporting and dashboards, perform reconciliations and research, coordinate customer outreach programs, and maintain policies and procedures
• Support audits, deliver training, and identify opportunities to improve controls, compliance, and operational efficiency across the receivables function
• Partner with in-market Accounts Receivable Leads to provide guidance on unclaimed property matters
• Develop, implement, and communicate unclaimed property policies and procedures
• Perform other job-related duties as assigned

Skills

Unclaimed property/escheatment

AR processes and credit management

Cash application & collections

Education

Bachelor’s degree in accounting, Finance, or related field

3 years of relevant experience

Job description

Southern Glazer's Wine and Spirits in Tampa, FL is seeking an Accounts Receivable Operations Manager to govern the AR function, ensure compliance, and deliver accurate reporting. You will drive end-to-end processes for customer credits, refunds, and aged balances while enhancing controls and efficiency.

Join a market-leading beverage distributor that values performance, continuous improvement, and a people-first culture, with strong benefits and opportunities to grow within the organization.