AR Operations Lead — Chargebacks & Billing (Hybrid)

Bioworld Merchandising, Inc.; Irving (TX); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Bioworld Merchandising, Inc. in Irving, TX seeks an AR Operations Manager to lead chargebacks, deductions, billing, and cash application, while providing back-up to Credit and Collections.

The role emphasizes accuracy, timely cash application, and collaboration with Sales, Customer Service, Logistics, and Retailers. The incumbent will monitor AR KPIs, conduct root-cause analyses, and drive process improvements and automation to reduce revenue leakage.

Qualifications

• Bachelor’s Degree in Accounting, Finance or Business or relevant field experience.
• 3-5 years’ experience in chargeback/deduction management, billing, collections, credit, and cash application, with 1-2 years in a supervisory or management role.

Responsibilities

• Manage daily AR operations across chargebacks/deductions, billing, and cash application; train team, update SOPs, and cross train regularly.
• Monitor AR KPIs daily (e.g., days to bill, dispute win rate, days to apply cash, accuracy) and help identify delays.
• Oversee chargeback and deduction management, including disputes, root-cause analysis, vendor recovery and allowance tracking.
• Oversee billing to ensure invoices, credit memos, and retailer portal submissions are accurate and timely.
• Oversee cash application, audit adjustments and deduction coding, and train the Cash Application team.
• Provide back-up support to Credit and Collections, including credit releases and resolving open balances.

Skills

Chargebacks

Billing

Cash application

ERP (BC)

Excel

Power BI

Vendor compliance

People management

Cross-functional collaboration

KPI dashboards

Education

Bachelor’s Degree in Accounting, Finance or Business

Tools

Retailer portals

Job description

Bioworld Merchandising, Inc. in Irving, TX seeks an AR Operations Manager to lead chargebacks, deductions, billing, and cash application, while providing back-up to Credit and Collections.

The role emphasizes accuracy, timely cash application, and collaboration with Sales, Customer Service, Logistics, and Retailers. The incumbent will monitor AR KPIs, conduct root-cause analyses, and drive process improvements and automation to reduce revenue leakage.