AR Manager

Popl; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a fast-growing tech startup as an Accounts Receivable + Renewals Manager, where you will manage the revenue cycle, ensuring timely invoicing and collections while enhancing customer satisfaction. This role is pivotal in collaborating with Account Executives and Customer Success Managers, driving subscription renewals, and improving cash flow. You'll be part of an innovative team redefining how professionals share business information, gaining hands-on experience in SaaS best practices. With a fully remote setup and meaningful equity, this is an exciting opportunity to make a significant impact in a key role.

Benefits

Meaningful equity

Full insurance & benefits

Unlimited PTO

$250 monthly wellness credit

Constant daily learning

Qualifications

• 2+ years of experience in accounts receivable or renewals in SaaS.
• Strong knowledge of GAAP and SaaS billing practices.

Responsibilities

• Manage invoicing and collections for a portfolio of customers.
• Collaborate with teams to ensure timely subscription renewals.
• Develop strategies to improve renewal rates and reduce churn.

Skills

Customer satisfaction

Financial success

Communication skills

Problem-solving

Knowledge of GAAP

SaaS billing practices

Relationship management

Education

Bachelor's degree in Finance or related field

CPA license

Tools

Stripe

Job description

This range is provided by Popl. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $100,000.00/yr

Additional compensation types

Stock options

Hi there, we are Popl!

We are seeking a proactive, detail-oriented, and customer-focused professional excited to work at a fast-growing tech startup. If you enjoy building strong relationships, streamlining processes, and ensuring financial success, this role is for you.

As an Accounts Receivable + Renewals Manager, you will play a critical role in managing Popl’s revenue cycle, from invoicing and collections to collaborating with our Account Executives and Customer Success Managers on subscription renewals. You’ll contribute directly to improving cash flow, reducing churn, and enhancing customer satisfaction. This position reports directly to our Director of Revenue Operations and offers an exciting opportunity to contribute to the success of the #1 in-person lead capture platform.

This is a full-time role.

What You’ll Do:

Accounts Receivable Responsibilities:

• Manage a portfolio of customers, ensuring invoices are sent and paid in a timely manner.
• Proactively follow up on overdue payments with professionalism and persistence.
• Investigate and resolve billing questions or disputes in collaboration with customers and internal teams.
• Post cash receipts, reconcile accounts, and prepare AR reports for leadership.
• Work cross-functionally with sales, customer success, and operations teams to resolve payment issues and improve processes.
• Help create and refine standard operating procedures to improve AR efficiency.
• Occasionally assist with AP, general accounting duties, and special finance projects as needed.
• Partner closely with Account Executives and Customer Success Managers to drive seamless and timely subscription renewals.
• Proactively track and manage renewal timelines, engaging customers ahead of deadlines to ensure retention.
• Identify at-risk accounts and work collaboratively with CSMs to address concerns and secure renewals.
• Reinforce the value of Popl’s products and services through customer communication and education.
• Strategically upsell and cross-sell additional services with the support of the sales team during the renewal process.
• Develop and implement strategies to improve renewal rates and reduce churn.
• Maintain accurate renewal tracking in CRM and billing systems, providing updates to internal teams and leadership.

What We’re Looking For:

• A proactive and organized professional who is passionate about customer satisfaction and financial success.
• Strong knowledge of GAAP and SaaS billing practices.
• At least 2 years of experience with accounts receivable, renewals, or a related role in a subscription-based SaaS environment.
• Familiarity with Stripe is required.
• Strong communication and interpersonal skills with a collaborative mindset.
• Proven ability to manage subscription renewals, reduce churn, and build strong customer relationships.
• Ability to independently solve problems, streamline processes, and work cross-functionally.
• CPA license is a plus but not required.

Why Join Us?

• Be part of a fast-growing startup redefining how professionals share and collect business info.
• Collaborate closely with AEs, CSMs, and founders to drive meaningful results.
• Gain hands-on experience with SaaS best practices and make a significant impact in a key role.
• Fully remote
• Meaningful equity
• Full insurance & benefits
• Unlimited PTO
• $250 monthly wellness credit
• Constant daily learning

About Popl:

Popl is the #1 in-person marketing platform. Our SaaS products help over 2M users and thousands of companies instantly share contact info with potential clients, capture leads, export contacts to their CRM, and more. Our mission is to connect companies with their future customers. Learn more about us here: https://popl.co

Hiring ASAP

• If you are interested in working with us, please reach out immediately, thank you!

Seniority level

Entry level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Technology, Information and Internet