AR & Customer Service Specialist — Growth-Minded, Full-Time

Carter's Plumbing Service P.C. dba Roto-Rooter Plumbers

Columbia (TN)

On-site

USD 23,000 - 30,000

Full time

4 days ago

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Benefits offered by this job

401(k) with 4% company match

Dental and vision insurance discount

Paid time off after 1 year

Stable, full-time position

Job summary

Roto-Rooter Plumbers in Columbia, TN hires a full-time Customer Service Rep - Accounts Receivable Specialist. You will manage invoices, post payments, and contact customers with past-due balances while supporting dispatch and office operations.

The role offers a stable, full-time position with a well-established company and a schedule from Monday to Friday, 8:00 AM to 5:00 PM, with benefits like 401(k) matching and dental/vision discounts.

Qualifications

Experience in Accounts Receivable, billing, collections, and customer service.
Strong communication and phone skills.
Comfortable with computers, email, and invoicing software.
Organized, reliable, and detail-oriented.

Responsibilities

Send invoices through email and company software.
Post and apply customer payments.
Contact customers regarding outstanding balances.
Maintain customer billing records.
Assist with AR reporting.
Review and batch invoices.
Maintain office reports.
Answer multiple phone lines.
Support dispatching and scheduling.
Make outbound customer calls.
Assist with administrative office tasks.

Skills

Accounts Receivable

Billing

Collections

Customer service

Phone skills

Computer literacy

Tools

Invoicing software

Email software

Job description

The role offers a stable, full-time position with a well-established company and a schedule from Monday to Friday, 8:00 AM to 5:00 PM, with benefits like 401(k) matching and dental/vision discounts.

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