AR/Credit Manager

KHA Koki Holdings America; Braselton (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

KOKI Group is seeking a Manager, Credit & Accounts Receivable to lead our global AR and credit functions from Braselton, GA. The role focuses on risk management, timely collections, policy administration, and reporting while growing the AR team and partnering with Sales and Finance.

In this senior position, you will drive process improvements, oversee credit decisions, and provide insights to senior leadership to support growth and strong customer relationships.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or related field.
• 5+ years of progressive experience in Credit, Accounts Receivable, Collections, or related finance functions, including supervisory experience.
• Strong understanding of customer credit analysis, collections, AR management, and credit-risk principles.
• Ability to analyze financial statements to evaluate customer creditworthiness.
• Strong accounting fundamentals and financial statement knowledge.
• Demonstrated leadership in developing teams and managing priorities.

Responsibilities

• Lead the Credit and Accounts Receivable teams and oversee day-to-day operations across both functions.
• Drive timely collection of customer receivables and actively manage AR aging and disputes.
• Set and monitor credit limits and payment terms based on risk factors.
• Evaluate customer creditworthiness and monitor changes in financial condition.
• Oversee order holds and releases to balance commercial needs with credit policies.
• Collaborate with Sales and other teams to resolve credit issues impacting relations or sales.
• Lead investigations of payment discrepancies, deductions, and AR issues.
• Maintain and update credit policies and procedures as needed.
• Provide AR, collections, and credit-risk reporting to Finance and leadership.
• Identify high-risk accounts and adjust actions as needed.
• Develop and coach team members; hire as necessary.
• Lead process improvements across Credit and AR with cross-functional teams.
• Build strong relationships with customers and internal stakeholders.

Skills

Credit analysis

AR management

Leadership

Excel

Communication

ERP systems

Education

Bachelor's degree in Finance, Accounting, Economics, or related field

Tools

ERP systems

Job description

KOKI Group is one of the world's leading manufacturers of power tools and accessories. Our group of brands includes HiKOKI, Metabo, Metabo HPT, Carat and Sankyo. As an employer, KOKI awakens the skills that are in you. Whether you have a passion for sales, design, technology or marketing - at KOKI we offer you a variety of different areas and professions. Become part of our global team. Become a machine maker, set your impulses and start your career with us.

Purpose of the Role

The Manager, Credit & Accounts Receivable is responsible for leading the company's Credit and Accounts Receivable functions, with overall accountability for customer credit risk management, timely collection of receivables, credit policy administration, dispute resolution, and AR reporting. This role will lead and develop the Credit and AR teams while partnering closely with Sales, Finance, Customer Service, and other cross-functional stakeholders. The Manager will balance supporting commercial growth and customer relationships with appropriate management of credit exposure, working capital, and collection risk.

Key Responsibilities

• Lead the Credit and Accounts Receivable teams and oversee day-to-day operations across both functions.
• Drive timely collection of customer receivables and actively manage AR aging, past-due balances, and collection performance.
• Establish and maintain appropriate credit limits and payment terms for new and existing customers based on financial information, payment history, and other relevant risk factors.
• Evaluate customer creditworthiness and monitor changes in customer financial condition and payment behavior to proactively identify potential credit risks.
• Oversee customer order holds and releases, balancing commercial needs with the company's credit policies and risk exposure.
• Partner closely with Sales and other business teams to address customer credit issues, held orders, payment concerns, and other matters that could impact customer relationships or sales.
• Lead the investigation and resolution of customer payment discrepancies, deductions, disputes, and other AR-related issues.
• Maintain and administer company credit policies and procedures and recommend updates as business needs and risk conditions evolve.
• Provide timely and meaningful AR, collections, and credit-risk reporting to Finance, Executive Leadership, and other relevant stakeholders.
• Identify higher-risk or deteriorating customer accounts and recommend appropriate actions to management, including changes to credit limits or terms, collection actions, and other risk-mitigation measures.
• Develop, coach, and manage team members; identify capability and development needs and lead hiring activities as necessary.
• Identify and lead process improvements across Credit and AR, partnering with cross-functional teams to simplify, standardize, and improve business processes, controls, and productivity.
• Build and maintain strong relationships with customers and internal stakeholders while serving as the primary escalation point for significant Credit and AR matters.
• Lead special projects and assume additional responsibilities as required by company leadership.

Qualifications & Skills

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field preferred.
• 5+ years of progressive experience in Credit, Accounts Receivable, Collections, or related finance functions, including supervisory or people-management experience.
• Strong understanding of customer credit analysis, collections, AR management, and credit-risk principles.
• Ability to analyze financial statements and other relevant information to evaluate customer creditworthiness and financial risk.
• Strong understanding of accounting fundamentals and financial statements.
• Demonstrated leadership skills with the ability to develop teams, drive accountability, and manage priorities in a fast-paced environment.
• Strong interpersonal and communication skills with the ability to effectively partner with customers, Sales, Finance, and senior leadership.
• Strong analytical and problem-solving skills with a demonstrated ability to take ownership and drive issues to resolution.
• Experience working with ERP systems.
• Strong Microsoft Excel skills and proficiency with other Microsoft Office applications.
• Continuous-improvement mindset with the ability to identify opportunities to simplify and strengthen processes.

Company Culture

What applies to our power tools should also apply to you: We always go further. Step by step. With us you can develop personally and professionally - We offer the freedom and support that you need for your work and for yourself.

We believe that being the best means never settling or resting on our past successes. We know that winning is not a destination - it's a journey, and the ideas, determination, and persistence of our 5,500+ global team members are what make us powerful.

We want fresh ideas and people who are open for the next challenge. We grow together and keep our feet on the ground. We work together daily to build upon our 100-year legacy of innovation.

Whether introducing new product lines to a category or new features that improve a tool's durability, ease of use, or safety, our employees are empowered to share their skills and ideas.

This applies to trainees as well as to experienced professionals. We are proud being a global team. All KOKI members embrace diverse mindsets and experiences, and we know it’s not just the strength of one person or idea that propels us forward but how we collaborate as a team that powers our success.

Start and enjoy your career with us!