AR Collections Specialist – Growth & Impact

Vsc-Fire-; Richmond (VA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Insurance: Medical, Dental, Vision

401K with company match

PTO and Paid Holidays

Training and advancement

Educational/licensure reimbursement

Health Savings Account (HSA)

Life Insurance

Employee Assistance Program

Job summary

VSC Fire & Security is seeking a Collections Specialist in Richmond, VA to manage accounts receivable and drive timely payments. The role emphasizes accuracy, teamwork, and professional communication with customers and internal departments.

The ideal candidate has 1–3 years in AR/collections, HS Diploma or GED, and familiarity with accounting software. Company offers competitive salary, benefits, and growth opportunities.

Qualifications

• 1–3 years of experience in accounts receivable, collections or related financial roles.
• High School Diploma or GED.

Responsibilities

• Contact past due accounts via calls, emails, and mail for payment. Reissue invoices as needed.
• Provide exceptional customer service to facilitate customer payments and maintain consistent follow-up.
• Monitor overdue accounts and collaborate across departments for resolution.
• Reconcile customer accounts to ensure transaction accuracy and resolve discrepancies.
• Investigate and resolve billing disputes in coordination with internal teams and customers.
• Generate and present periodic reports on accounts receivable status, collections, and aging.
• Maintain organized records of customer interactions, correspondence, and collections activities.
• Identify process enhancement opportunities in accounts receivable and collaborate on implementation.
• Liaise with operations and sales to maintain clear communication.

Skills

Accounts receivable

Collections

Communication

Attention to detail

Data entry

Time management

Independence

Education

High School Diploma or GED

Bachelor's degree in accounting/finance

Tools

Accounting software

Job description

VSC Fire & Security is seeking a Collections Specialist in Richmond, VA to manage accounts receivable and drive timely payments. The role emphasizes accuracy, teamwork, and professional communication with customers and internal departments.

The ideal candidate has 1–3 years in AR/collections, HS Diploma or GED, and familiarity with accounting software. Company offers competitive salary, benefits, and growth opportunities.