AR Collections Specialist

Baldor Specialty Foods, Inc.; New York (NY); On-site; USD 55,000 - 100,000; Full time

Job summary

A leading company in Food and Beverage Services is seeking an AR Collections Specialist in New York. This role plays a critical part in the Accounts Receivable department by managing a multimillion-dollar portfolio and ensuring timely debt repayment. Candidates should possess a strong background in collections, customer service, and have proficiency in relevant software.

Qualifications

• 3-5 years' experience in high volume collection calls.
• Experience managing a significant aging report of at least 500 accounts.
• In lieu of a bachelor’s degree, a minimum of 2 years equivalent work experience.

Responsibilities

• Managing 500-700 assigned accounts for collections.
• Maintaining daily collection calls and communications with customers.
• Arranging debt repayment schedules based on customer financial situations.

Skills

Customer service

Problem solving

Communication

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

MS Dynamics 365

Job description

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Brief Description

The AR Collections Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500-700 existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.

Brief Description

The AR Collections Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500-700 existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.

Responsibilities:

• Managing 500-700 assigned accounts, low to high dollars.
• Maintain high volume of daily collection calls and e-mail communications with customer base.
• Arranging for debt repayment or establishing repayment schedules based on customer’s financial situations.
• Constantly following up with customers to ensure a quick and easy repayment process.
• Reconcile unapplied customer payments
• Maintain and resolve customer balances on credit hold
• Report on aged balances to management monthly.
• Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
• Maintaining an updated financial status report for assigned accounts.
• Reviewing the terms of sales, service and/or credit contracts with customers.
• Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
• Locating and monitoring overdue accounts, using aging report and an automated system.
  
  

Requirements and Skills:

• MUST HAVE: 3-5 years’ experience making high volume collection calls, in a fast-paced environment.
• Experience managing an abundant aging report of at least 500 accounts.
• Great energy and “can-do” attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel, & Word.
• Proficiency in MS Dynamics 365 or a comparable ERP system.
• Possess a high sense of urgency and be detail oriented.
• In lieu of a bachelor’s degree, a minimum of 2 years of equivalent work experience required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Food and Beverage Services

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