AR & Billing Specialist (SaaS)

BRITE, North Carolina Central University; Town of Victor (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Brite is seeking an organized Accounts Receivable (AR) Coordinator to manage the day-to-day activities of an assigned portfolio, overseeing invoicing, cash application, collections, and reconciliations for a portfolio of customer accounts. This role supports a smooth billing experience and reports to the Controller in a fast-moving SaaS environment.

You will collaborate with Sales, Customer Success, and the accounting team to keep receivables current, resolve disputes promptly, and drive

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field; equivalent practical experience will also be considered.
• 2–5 years of experience in accounts receivable, collections, general accounting, or a related finance function.
• Experience working in a SaaS or subscription-based business model preferred.
• Experience with billing, CRM, or subscription-management platforms—particularly NetSuite, Salesforce, Zuora, or Stripe—preferred.
• Experience using digital payment platforms, such as Paystand, Ramp, or Corpay, including real-time payment matching, preferred.

Responsibilities

• Own a portfolio of customer accounts, proactively monitoring aging and driving timely collection of outstanding balances.
• Generate and issue accurate customer invoices in accordance with contract terms, billing schedules, and revenue recognition guidelines.
• Apply incoming payments (ACH, wire, check, credit card) to customer accounts daily and research/resolve unapplied or misapplied cash.
• Support the Procurement Manager on cross-functional initiatives, including vendor and purchase-order data reconciliation, invoice verification, and ad hoc reporting requests.
• Investigate and resolve billing discrepancies, short payments, and disputed invoices in partnership with Sales and Customer Success.
• Prepare and distribute weekly AR aging reports; trigger at-risk or delinquent accounts in line with the company’s collections policy.
• Reconcile the AR subledger to the general ledger each month and prepare supporting schedules for the close process.
• Partner with Collections and Legal on past-due accounts, payment plans, and write-off recommendations.
• Respond promptly and professionally to customer inquiries regarding invoices, statements, and account balances.
• Vet prospective customers by reviewing credit applications, financial statements, and trade references to assess creditworthiness.

Skills

Attention to detail

Analytical thinking

Communication skills

Time management

Problem solving

Education

Accounting degree

Tools

NetSuite

SAP

QuickBooks

Salesforce

Zuora

Stripe

Paystand

Ramp

Corpay

Job description

Brite is seeking an organized Accounts Receivable (AR) Coordinator to manage the day-to-day activities of an assigned portfolio, overseeing invoicing, cash application, collections, and reconciliations for a portfolio of customer accounts. This role supports a smooth billing experience and reports to the Controller in a fast-moving SaaS environment.

You will collaborate with Sales, Customer Success, and the accounting team to keep receivables current, resolve disputes promptly, and drive