AR/Billing Specialist

Furniture Marketing Group; Plano (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Incredible Working Showroom

Job summary

Haworth’s Plano location is seeking an Accounts Receivable Specialist to support customer payment collections in a full-time role. You will review aging data, verify receivable details in Khameleon, and coordinate with sales and customers to obtain required documentation for processing payments.

Responsibilities include communicating payment status, handling deposits, and resolving payment issues. A background in AR and strong Excel/Outlook skills are essential for success.

Qualifications

• Five to seven years of AR experience with emphasis on collections.
• College or technical school diploma preferred, or equivalent experience.
• Ability to create routine reports and communicate professionally with customers.
• Strong math skills and proficiency with Microsoft Excel, Word, and Outlook.

Responsibilities

• Reads and analyzes AR aging reports to identify overdue invoices.
• Reviews project orders in Khameleon to verify receivable data.
• Communicates with sales and customers to secure necessary documentation for payments.
• Contacts customers to secure payment status and escalates as needed.
• Works with sales to ensure correct entry of orders and deposits when necessary.
• Resolves payment issues, including short-pays or discrepancies.
• Posts and reconciles cash receipts and manages warranty invoicing where applicable.

Skills

Excel

Word

Outlook

Data entry

Education

College diploma

Tools

Khameleon software

Job description

Job Details

Job Location: Dallas Headquarters - Plano, TX 75093

Full‑time position available with Haworth’s largest, global contract furniture dealer. Established in 1981, we are a 2nd generation, family‑owned company looking for the ideal candidate to join our team. Our clients range from local businesses to some of the largest companies on the globe with projects ranging from a single office to a fully furnished new building.

Accounts Receivable Specialist

The Accounts Receivable Specialist supports the collection of customer payments.

Responsibilities

• Reads and analyzes reports such as Accounts Receivable Aging to identify aging invoices which are beyond agreed upon customer payment terms.


• Accesses and reviews project orders in Khameleon to verify receivable data.


• Communicates with sales team and customer representatives to ensure customer has documentation needed to process payment such as invoice and related items, and secures, creates and/or provides documentation if needed.


• Customer Collections – contacts salesperson, customer and/or designee to secure payment status and consistently and timely repeats and/or escalates efforts via email, telephone, mail and other methods. Creates and maintains schedule for following up on efforts and/or lack of response.


• Order Release – works closely with sales team to ensure correct entry of orders; correct documentation provided; and deposits received (when necessary).


• Works with staff members to resolve payment issues such as short‑pays, overpayments, sales tax exemptions and discrepancies, and early pay discounts; performs calculations and research and corrects related order lines as needed.


• Payment and cash receipt problem resolution.


• Warranty invoicing – Haworth warranties uploaded in Haworth SRM portal. Handle manufacturer warranties for outside vendors.


• Makes careful and detailed notes on Khameleon of all efforts and actions.


• Supports the setup, maintenance, and review of customer payment portals.


• Handles RFI forms/bidding portals.


• Processes and posts cash receipts (back‑up).


• Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications

• Five to seven years’ related AR experience.


• College or technical school diploma preferred or an equivalent of education and related experience.


• Ability to create routine reports and correspondence and speak effectively with customers, employees and others using correct grammar and professional etiquette.


• Ability to calculate figures and amounts such as discounts and interest. Ability to apply concepts of basic math (debits and credits).


• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


• Must be proficient with Microsoft Excel, Word, and Outlook software in addition to PDF creation and editing and data entry skills.


• Experience with Khameleon software is a plus.

Competitive Benefits and Salary

• Incredible Working Showroom