Aquatics Team Leader: Safety, Service & Staff Growth

American Dream; East Rutherford (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

American Dream's DreamWorks Water Park seeks an Aquatics Team Lead to assist Supervisors in daily operations, supervise lifeguards, and ensure guest service excellence.

You will help maintain safety, conduct staff coaching, handle first aid, onboarding, and training programs, and occasionally serve as Head Guard. This full-time role requires flexibility, including weekends and holidays.

Qualifications

• Must be at least 18 years old and able to work flexible hours.
• Excellent communication skills in English, both written and spoken.
• Outstanding leader with ability to mentor peers and subordinates.
• E&A Instructor license preferred or willing to obtain.
• Previous supervisory experience is an asset.
• Experience mentoring employees new to the workforce.

Responsibilities

• Maintain a safe work environment through training, policies, procedures, and incident analysis.
• Conduct regular conversations with aquatics staff to support development and goals.
• Supervise Lifeguards and facility staff at their stations.
• Respond to major and minor first aid situations and monitor first aid staff.
• Handle onboarding, interviews, and staff training program implementation.
• Address guest concerns with exceptional service and resolve conflicts when needed.
• Present a professional appearance and enforce safety rules.
• Actively contribute to a safe environment for staff and guests.
• Perform duties of Head Guard several shifts per week and assist park supervisors.
• Take on other supervisory duties as required.

Skills

Leadership

Customer service

Communication

Team supervision

Public safety

Job description

American Dream's DreamWorks Water Park seeks an Aquatics Team Lead to assist Supervisors in daily operations, supervise lifeguards, and ensure guest service excellence.

You will help maintain safety, conduct staff coaching, handle first aid, onboarding, and training programs, and occasionally serve as Head Guard. This full-time role requires flexibility, including weekends and holidays.