Aquatics Programs Operations Lead – Staffing & Onboarding

Asphalt Green; New York (NY); On-site; USD 94,473,000 - 102,324,000; Full time

Job summary

Asphalt Green on the Upper East Side is seeking an Operations Specialist for Community Aquatics. You will lead workforce operations for Wave Makers NYC and other community programs, owning recruitment, onboarding, PETS clearance, certifications tracking, and payroll coordination in partnership with HR and site leadership.

This hands‑on role combines people skills with strong organization, managing onboarding, compliance, and training while supporting program launches and citywide expansion

Qualifications

• 2–3 years in aquatics, recreation, workforce operations, or related field.
• Experience in recruitment, interviewing, and hiring processes.
• Strong organizational, written and verbal communication skills.
• Willingness to travel among NYC locations for program launches.
• Ability to maintain and track employee certifications, clearances, and onboarding requirements.

Responsibilities

• Lead workforce planning and recruitment across Community Aquatics programs, locations, and expansion plans.
• Coordinate onboarding, PETS clearance, documentation, and certifications tracking for frontline staff.
• Oversee payroll processes, timekeeping, and benefits communications for program staff.
• Develop and maintain standard operating procedures, workflows, and communication templates.
• Support training logistics, certification renewals, and onboarding readiness for deployment.

Skills

Recruitment & Hiring

Onboarding & Compliance

Payroll & Timekeeping

Operations Coordination

Communication

Tools

Paycom

Salesforce

HRIS

Job description

Asphalt Green on the Upper East Side is seeking an Operations Specialist for Community Aquatics. You will lead workforce operations for Wave Makers NYC and other community programs, owning recruitment, onboarding, PETS clearance, certifications tracking, and payroll coordination in partnership with HR and site leadership.

This hands‑on role combines people skills with strong organization, managing onboarding, compliance, and training while supporting program launches and citywide expansion