Aquatics Operations Lead & Summer Site Manager

New Orleans Jewish Community Center; New Orleans, Metairie (LA, LA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Indemnity

401K Matching

EAP

Company Paid Life Insurance

Complimentary Fitness Membership

PTO

Employee Discounts

Job summary

The New Orleans Jewish Community Center is seeking an Aquatic Operations Coordinator to lead day-to-day operations of the JCC’s aquatics facilities, ensuring safety, cleanliness, and a positive member experience.

Responsibilities include supervising lifeguards, teaching LGI classes, monitoring chemical balance, and maintaining documentation. The role requires strong safety practices, leadership, and customer service with regular hours.'

Qualifications

• College or University degree in a related field or an equivalent combination of education and experience.
• Minimum of five years of experience in an aquatics supervisory, management, and/or administrative role.
• Experience working in a variety of institutional settings, such as municipal, private, or nonprofit organizations, preferred.
• Demonstrated ability to create unique and competitive aquatics programs.
• Demonstrated customer service leadership.
• Strong interpersonal, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities and make informed decisions in a fast-paced environment.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Lead by example; follow NOJCC policies and procedures as defined in the NOJCC Handbook and as directed by Agency leadership.

Responsibilities

• Execution of day-to-day operations of the JCC aquatics facilities, with particular attention to safety, training, operational procedures, and a positive member experience.
• Ensure the safety of all patrons by following established operational protocols and procedures.
• Provide lifeguard coverage and pool party coverage when necessary.
• Serve as a resource and role model for lifeguards on aquatics-related issues.
• Assist in enforcing lifeguard staff rotations and schedules.
• Teach LGI classes for members, staff, and the community.
• Monitor pool chemical balance and maintain accurate records in accordance with the Model Aquatic Health Code.
• Follow all applicable Health and Safety Regulations mandated by OSHA.
• Maintain ADA standards and complete weekly inspections of pool lifts.
• Inspect AED/First Aid supplies and rescue equipment every two weeks and work with the aquatics management team to resolve any issues or discrepancies.
• Know and follow the facility Emergency Action Plan and assist or provide direct emergency care and treatment as needed.
• Assist with preparations before and after inclement weather.
• Complete daily safety checks of pool equipment and the surrounding pool area and report facility hazards to supervisors.
• Assist with basic daily operations and maintenance of the aquatic facility, including daily chemical checks and the addition of pool chemicals as directed.
• Respond promptly to member inquiries regarding private pool parties and clearly communicate offerings and guidelines.
• Complete required paperwork to ensure pool rentals are reserved, payment is received, and events are properly staffed.
• Monitor the environment and enforce the member code of conduct, addressing and reporting incidents to the Aquatics Manager.
• Maintain a high level of customer service and professionalism.
• Attend work on a regular, reliable, and punctual basis.
• Perform other duties as assigned.

Education

College or University degree in a related field or an equivalent combination of education and experience.

Minimum of five years of experience in an aquatics supervisory, management, and/or administrative role.

Experience working in a variety of institutional settings, such as municipal, private, or nonprofit organizations, preferred.

Demonstrated ability to create unique and competitive aquatics programs.

Demonstrated customer service leadership.

Strong interpersonal, communication, customer service, and problem-solving skills.

Ability to manage multiple priorities and make informed decisions in a fast-paced environment.

Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.

Lead by example; follow NOJCC policies and procedures as defined in the NOJCC Handbook and as directed by Agency leadership.

Job description

The New Orleans Jewish Community Center is seeking an Aquatic Operations Coordinator to lead day-to-day operations of the JCC’s aquatics facilities, ensuring safety, cleanliness, and a positive member experience.

Responsibilities include supervising lifeguards, teaching LGI classes, monitoring chemical balance, and maintaining documentation. The role requires strong safety practices, leadership, and customer service with regular hours.'