Aquatics Manager

Troon; Tuscaloosa (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

A premier recreational facility is seeking an Aquatics Manager to oversee the pool operations, ensuring a safe and clean environment for members and guests. Responsibilities include hiring and training staff, managing schedules, maintaining chemical balance, and resolving customer service issues. Candidates should have a relevant degree, lifeguard training, and experience in a similar role. This position offers a vibrant work environment focused on delivering exceptional service.

Qualifications

• Must maintain all required certifications and training for self and staff.
• Three years of experience as Assistant Pool Manager or equivalent.
• Competitive swimming experience preferred.

Responsibilities

• Direct overall performance of pool operation.
• Supervise and ensure safety and cleanliness of the pool area.
• Resolve customer service issues promptly.

Skills

Staff training and supervision

Customer service

Chemical balance maintenance

Event planning

Risk management

Education

Bachelor’s degree in Recreation Management or equivalent

Lifeguard training and swim lesson teaching

Tools

Pool management software

Job description

NorthRiver Yacht Club is excited to announce the exceptional career opportunity of Aquatics Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our members and guests.

General Purpose:

Directs the overall performance of the entire pool operation, including the safe and effective use of chemicals, swimming instruction, the club’s swim team. Supervise safe, clean, well-maintained and appealing club swimming facility.

Essential Duties:

• Hires, trains, supervises and evaluates staff.
• Provides necessary orientation and training for pool staff.
• Formulates weekly work schedules and rotation schedules for all pool employees.
• Maintains proper chemical balance in pools and maintains mechanical equipment in coordination with the club’s maintenance department.
• Registers members at pool and charges for all guests, lessons, etc.
• Resolves customers service items in a timely and effective manner.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
• Enforces club rules of safety and conduct.
• Monitors and coordinates pool safety programs and risk management.
• Assists in rendering First Aid according to the standards established by the American Red Cross and American Heart Association.
• Plans and directs special events, camps, programs and helps when necessary
• Writes correspondence to club members about swim lesson dates, class times and general information.
• Arranges a program of and schedule for private and group swim lessons.
• Represents the club in activities as required.
• Develops an annual operating and staffing budget; takes corrective actions as necessary to assure that budget goals are attained.
• Maintains and keeps all necessary records concerning pool.
• Develops and implements pool safety program and schedules staff to provide adequate protection for members and their guests.
• Interacts with outside contractors to maintain and upgrade pool areas.
• Provides aquatics-related information for club newsletter.
• Manages pool area, including changing rooms & restrooms for cleanliness.
• Assist with pool snack bar.
• Maintains presence at pool events.
• Regular and reliable attendance.

Education/Experience:

• Preferred bachelor’s degree in education, Physical Education, Recreation Management or Health Sciences, or equivalent combination of education and experience.
• Maintains all proper certifications and training for self and pool staff.
• Three years of experience as an Assistant Pool Manager at a club of comparable size and stature or equivalent combination of education and experience.
• Competitive swimming experience as either a coach or athlete preferred but not essential.
• Lifeguard training and experience teaching swim lesson required.
• Private club experience preferred.

Certificates/Licenses:

• Must have current Red Cross Lifeguard Certificate.
• Red Cross progressive Swimming Instructor Certificate Desirable.
• American Red Cross Basic First Aid.
• Certified Pool/Spa Operator (CPO) or w/i 90 days of start date.

Physical Demands and Work Environment:

• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Working conditions are often, hot, humid, slippery and wet
• Able to tolerate the smell of chlorine and frequent exposure to cleaning agents.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.