Aquatics Manager

Great Wolf Lodge; Town of La Grange (WI); On-site; USD 54,000 - 66,000; Full time

Job summary

Great Wolf Lodge in Wisconsin is seeking an Aquatics Manager to lead aquatic operations, supervise staff, ensure guest safety, and maintain the pool facility to high standards. The role covers recruiting, training, scheduling, and coaching the team, enforcing lifeguard certifications, implementing policies, and delivering a welcoming, safe waterpark experience.

This position requires strong leadership and flexible hours, including weekends.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of supervisory experience required.
• CRP/First Aid/AED certification required.
• Proficient with Microsoft Office including Word, Excel, and PowerPoint.
• Successful completion of criminal background check and drug screen.

Responsibilities

• Lead staff, including recruiting, hiring, training, and scheduling to maintain appropriate staffing levels.
• Conduct training for Aquatics staff and in-service sessions.
• Develop, implement, and monitor programming and schedules for waterpark operations.
• Describe and assign responsibility and authority for department operations.
• Ensure lifeguard certifications are current and all lifeguards are compliant.
• Direct implementation of department policies and procedures.
• Analyze utilization data and other inputs to inform planning.
• Participate in Manager-On-Duty (MOD) duties.
• Develop detailed plans supporting organizational objectives.
• Communicate effectively with internal and external customers to resolve conflicts.
• Supervise the team, coach and develop staff, promote teamwork.

Skills

Supervisory experience

Leadership

Communication

Education

High School Diploma or equivalent

College degree (preferred)

Tools

MS Office

Job description

Pay: $60000 - $60000

At Great Wolf, theAquatics Manageris responsible for the safe and efficient management of aquatic operations and programs, maintenance and upkeep of the swimming pool facility, and supervision of aquatics staff. Guests can feel safe and enjoy a worry free adventure at our waterparks under the leadership of the Aquatics Manager and their team.

Essential Duties & Responsibilities

• Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department.
• Conduct classes, training and in service training for Aquatics staff.
• Develop, implement, and monitor programming and schedules for waterpark operation.
• Clearly describe and assign responsibility and authority for the operation of the department.
• Ensure all lifeguard certifications are current and all lifeguards.
• Direct the implementation of department policies and procedures.
• Conduct in-depth analysis, planning, and implementation of utilization data and other inputs.
• Participates in the Manager-On-Duty (MOD) program and executes duties
• Develop detailed, realistic, and comprehensive plans that support organizational objectives.
• Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
• Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.

Required Qualifications & Skills

• High School Diploma or equivalent experience
• 2+ years of supervisory experience
• CPR/First Aid/AED certification
• Proficient with Microsoft Office including Word, Excel, and PowerPoint
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• College degree
• ILTP® Instructor (must be obtained if hired)
• E&A International Lifeguard Training Program® certification (must be obtained if hired)
• Certified Pool Operator (CPO) or equivalent (must be obtained if hired)
• Projects a positive public relations image to staff and guest
• Ability to inspire and motivate team members to work together and exceed expectations
• Capable of working unusual hours, including late nights, weekends and all holidays in a fast paced atmosphere

Physical Requirements

• Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of water
• Ability to sit or stand for extended periods of time
• Ability to work in a humid, warm environment and be immersed in water for extended periods of time
• Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
• Ability to climb multiple flights of stairs

Estimated Salary Range:

$60000 - $60000 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.