Aquatics Manager

Usswimschools; Houston (TX); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunities

Profit sharing

Paid birthday off

Competitive pay

Training & development

Job summary

British Swim School Bay Area Houston is seeking a positive, organized Aquatics Manager to oversee the daily operation of our swim program, ensuring safety, consistency, and an exceptional experience for swimmers, families, and staff.

You will lead by example, recruit and coach instructors, manage schedules, uphold safety standards, and foster a professional, accountable culture focused on continuous improvement and customer excellence.

Qualifications

• High school diploma or equivalent.
• 1+ year of leadership, supervisory, or management experience.
• 1+ year of customer service experience.
• Strong communication, organization, and problem-solving skills.
• Ability to lead with professionalism, integrity, accountability, and positivity.

Responsibilities

• Recruit, train, coach, and develop swim instructors to deliver safe, high-quality lessons.
• Create and manage employee and lesson schedules to support operational excellence.
• Foster a positive, accountable, and team-oriented culture.
• Ensure compliance with safety, certification, and operational standards.
• Support families and team members through responsive communication and hands-on leadership.
• Assist with swim instruction and deck supervision as needed.

Skills

Leadership

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

Job description

Benefits:

• Potential bonus opportunities
• Supportive, team-oriented work environment
• Profit sharing for eligible employees
• Paid birthday off
• Competitive Salary - 19.50 - 21.50 per hour
• Training & development

Develop People. Build a Culture. Help Save Lives.

At British Swim School Bay Area Houston, we're more than a swim school. We teach life-saving water survival skills that help children and families become safer and more confident around water.

We're seeking a positive, organized, and people-focused leader to help build and develop a high-performing team committed to safety, excellence, and exceptional customer experiences. This is an opportunity to make a meaningful impact while helping grow a mission-driven business dedicated to changing lives through water safety.

The Position

The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members.

This role combines team leadership, staff development, customer service, scheduling, and operational oversight. The Aquatics Manager leads by example, supports instructors, solves problems, and helps create a culture built on professionalism, accountability, and continuous improvement.

Key Responsibilities

• Recruit, train, coach, and develop swim instructors to deliver safe, high-quality lessons
• Create and manage employee and lesson schedules to support operational excellence
• Foster a positive, accountable, and team-oriented culture
• Ensure compliance with safety, certification, and operational standards
• Support families and team members through responsive communication and hands-on leadership
• Assist with swim instruction and deck supervision as needed

Minimum Qualifications

• High school diploma or equivalent
• One or more years of leadership, supervisory, or management experience
• One or more years of customer service experience
• Strong communication, organization, and problem-solving skills
• Ability to lead with professionalism, integrity, accountability, and positivity
• Proficiency with Google Workspace and/or Microsoft Office

Preferred Qualifications

• Experience in swimming and fitness teaching/management is preferred
• A specialist aquatics qualification is desirable, but not required
• Experience leading teams and delivering exceptional customer experiences
• Lifeguard, CPR, First Aid, and/or AED certifications are a plus
• Certified Pool Operator (CPO) certification is a plus

Who We're Looking For

Our strongest leaders are dependable, solution-oriented, and committed to helping others succeed. They communicate effectively, hold themselves and others accountable, and take pride in building strong teams and exceptional customer experiences.

If you're a leader who enjoys developing people, solving problems, and making a positive impact in your community, we'd love to hear from you.