Aquatics Lead Coordinator

SafeSplash + SwimLabs Morrisville (Triangle); Holly Springs (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Flexible schedule

Job summary

SafeSplash + SwimLabs Morrisville (Triangle) is seeking a Swim Instructor Manager to drive business success through excellence in aquatic operations. The role involves training instructors, managing pools according to health standards, and developing a collaborative staff environment.

We value strong candidates with a background in swimming and effective communication skills. The position offers opportunities for advancement and a positive work culture.

Qualifications

• Minimum of 2 years coaching experience.
• Ability to communicate detailed Swim training programs.

Responsibilities

• Drive successful Swim business through excellence.
• Facilitate training of SafeSplash instructors.
• Maintain pools according to health department requirements.

Skills

Strong organizational skills

Interpersonal skills

Effective communication skills

Passionate about swimming

Background in swimming

Education

Undergraduate degree preferred

Job description

Benefits

• Opportunity for advancement
• Competitive salary
• Flexible schedule

Position Purpose

Drive successful Swim business through excellence on the aquatics side of the business.

Essential Job Duties

Hiring, Training and Developing People

Training of SafeSplash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings

• Must be able to communicate detailed Swim training programs to instructors with various levels of experience
• Maintain the high standard of teaching requirements of SafeSplash Swim School
• Detailed management of training schedules to make sure that training requirements are met

Instructor Review Program

• Facilitation of Quarterly and Annual reviews for all instructors.
• Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program
• In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors
• Must be able to critique employee performance and communicate feedback effectively
• Must be able to identify employee deficiencies and provide supplemental training
• Develop programs
• Evaluate customer progress continously
• Make sure all customers are happy

Ongoing Education

• Promotes continuing education and development of instructors
• Communication of training provided by Corporate or development of material needed by local staff
• Should have knowledge of current competitive swimming techniques

Poolroom and Equipment Room Management

• CPO Certification required
• Maintains pools according to local health department requirements
• Keeps the poolroom clean and operational to high SwimLabs standards
• Manages usage and supply of all chemicals, tools, and equipment
• Manages equipment and keeps all functionality at all times
• Delegates responsibilities to staff and oversees teamwork

Frontline Technical Support

• Responsibility for all technology involved with lessons.
• Maintenance of computer and camera systems
• Acts as first responder to technical issues
• Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues

Staff Culture

• Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.
• Maintaining a safe, secure, and legal work environment
• Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other
• Implementation of team building activities that lead to employee retention

Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to:

• Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors
• Scheduling training, classes, staff availability, and on‑going education

Desired Qualifications

• Strong organizational skills
• Interpersonal skills
• Coached for a minimum of 2 years
• Effective communication skills
• Passionate about swimming
• Background in swimming
• Undergraduate degree preferred