Aquatics Lead / Coordinator

SafeSplash + SwimLabs Morrisville (Triangle); Morrisville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

SafeSplash + SwimLabs Morrisville is seeking a dedicated leader to drive the success of our swim programs. This role involves training instructors, maintaining high operational standards, and ensuring a safe, collaborative work environment.

The ideal candidate will have a strong background in swimming along with effective coaching and communication skills. Responsibilities also include managing ongoing education programs and technical support for staff.

Qualifications

• Must have strong organizational and interpersonal skills.
• Coached for at least 2 years with effective communication skills.
• A passionate background in swimming is essential.

Responsibilities

• Drive successful Swim business through excellence on the aquatics side.
• Facilitate training programs for Swim instructors.
• Conduct Quarterly and Annual reviews for instructors.
• Manage technical issues and poolroom maintenance.

Skills

Organizational skills

Interpersonal skills

Coaching experience (2+ years)

Effective communication

Swimming expertise

Knowledge of swimming techniques

Education

Undergraduate degree preferred

Tools

CPO Certification

Job description

Position Purpose

Drive successful Swim business through excellence on the aquatics side of the business.

Essential Job Duties

Hiring, Training and Developing People

Training of SafeSplash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings

• Must be able to communicate detailed Swim training programs to instructors with various levels of experience
• Maintain the high standard of teaching requirements of SafeSplash Swim School
• Detailed management of training schedules to make sure that training requirements are met

Instructor Review Program

Facilitation of Quarterly and Annual reviews for all instructors.

• Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program
• In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors
• Must be able to critique employee performance and communicate feedback effectively
• Must be able to identify employee deficiencies and provide supplemental training

Develop programs

• Evaluate customer progress continuously
• Make sure all customers are happy

Ongoing Education

• Promotes continuing education and development of instructors
• Communication of training provided by Corporate or development of material needed by local staff
• Should have knowledge of current competitive swimming techniques

Poolroom and Equipment Room Management

• CPO Certification required
• Maintains pools according to local health department requirements
• Keeps the poolroom clean and operational to high SwimLabs standards
• Manages usage and supply of all chemicals, tools, and equipment
• Manages equipment and keeps all functionality at all times
• Delegates responsibilities to staff and oversees teamwork

Frontline Technical Support

• Maintenance of computer and camera systems
• Acts as first responder to technical issues
• Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues

Staff Culture

• Maintaining a safe, secure, and legal work environment
• Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other
• Implementation of team building activities that lead to employee retention

Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to:

• Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors
• Scheduling training, classes, staff availability, and on-going education

Desired Qualifications

• Strong organizational skills
• Interpersonal skills
• Coached for a minimum of 2 years
• Effective communication skills
• Passionate about swimming
• Background in swimming
• Undergraduate degree preferred