Aquatics Front Counter (Part Time)

Cheyenne, Wyoming; Cheyenne (WY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Front Counter staff member to provide exceptional customer service at a bustling facility. This part-time role involves greeting visitors, answering inquiries, and assisting with facility operations. Ideal candidates will possess strong communication skills and a customer-focused attitude, ensuring a welcoming environment for all. Join a supportive team where your contributions will enhance community engagement and enjoyment at the Aquatics Center. If you have a passion for service and enjoy working in a dynamic setting, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pension Plan

Qualifications

• Prior experience in customer service preferred.
• Ability to work independently without supervision.

Responsibilities

• Provide excellent customer service at the Cheyenne Aquatics Center.
• Greet the public and answer questions in person and by phone.
• Maintain a cash drawer and practice basic accounting principles.

Skills

Customer Service

Communication

Basic Accounting

Education

High School Diploma

Tools

Rec Trac/Web Trac

Multi-line Phone System

Office Equipment

Job description

Job Details

Job Location: 4 - Aquatics - Cheyenne, WY

Position Type: Part Time

Education Level: None

Salary Range: Undisclosed

Job Category: Parks & Recreation

Job Title: Front Counter

Classification: Non-Exempt – Part Time

Department: CRE/Aquatics

Supervisor: Aquatics Manager

Salary: $12.36 Per Hour

General Job Description

To provide customer service at a busy facility, communicating effectively with the public at the Cheyenne Aquatics Center.

Primary Duties and Responsibilities

1. Greet the public and answer questions in person and by phone.
2. Provide excellent customer service.
3. Operate computers and relevant software such as Rec Trac/Web Trac.
4. Answer multi-line phone system and direct calls appropriately.
5. Assist the public with facility use.
6. Practice basic principles of general accounting and maintain a cash drawer.
7. Operate office equipment efficiently.
8. Maintain a professional appearance and demeanor.
9. Manage office supply inventory.

Secondary Duties and Responsibilities

1. Communicate clearly and concisely, both orally and in writing.
2. Establish and maintain effective working relationships with customers, city officials, and the public.
3. Perform other duties as required.

Knowledge, Skills, and Abilities

• Work independently without supervision.
• Respond effectively to public inquiries and requests.

Qualifications for the Job

Required: None

Preferred: Prior experience in customer service.

Physical Requirements

Employees must maintain physical and mental capacity to perform duties, including operating equipment, walking, standing, kneeling, bending, and prolonged sitting. Effective visual and auditory perception is necessary for communication, observation, reading, and writing.

Working Environment

Work primarily in an office environment with the use of computers and office equipment. Regularly review and adhere to the City of Cheyenne Employee Handbook and Rules & Regulations, available on the city's website.

Benefits for Full-Time Employees

• Health
• Dental
• Vision
• Life
• Pension