Aquatics Fitness Instructor

American Family Fitness; Richmond (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

American Family Fitness is seeking an Aquatics Fitness Instructor to deliver exceptional aquatic fitness experiences. This full-time role involves teaching group fitness classes, ensuring member engagement, and adhering to safety protocols. Ideal candidates will possess AEA and CPR/AED certifications, with a strong focus on customer service and teamwork.

Qualifications

• Must have AEA certification and CPR/AED certification.
• Proficient in oral, written, and technology communication skills.
• Entry-level position requiring teamwork and customer service skills.

Responsibilities

• Deliver safe and effective group fitness classes.
• Provide high-quality customer service with a friendly attitude.
• Motivate members in a non-competitive environment.

Skills

Communication skills

Teamwork

Customer service

Education

AEA certification

CPR and AED Certification

Job description

Join to apply for the Aquatics Fitness Instructor role at American Family Fitness.

Objective: Responsible for delivering a world-class aquatic fitness experience grounded in teamwork and outstanding customer service to our members, guests, company, and community.

Reports to: Aquatic Manager (AM)

Criteria

• AEA certification
• CPR and AED Certification
• Proficient oral, written, and technology communication skills (email/text)

Responsibilities include, but are not limited to:

• Getting and keeping members.
• Perform duties aligned with the company's Mission, Vision, Pillars of Success, Service Standards, and Business philosophy to promote member growth, retention, and profitability.
• Providing high-quality customer service with a welcoming, friendly, energetic attitude; using members' names frequently.
• Following company Service Standards, AFF Training and Policy Manuals, and department-specific handbooks.
• Knowing and adhering to the club's emergency response protocol and acting with sound judgment prioritizing safety.
• Arriving 10 minutes early, wearing the department-specific uniform, and participating in meetings.
• Being a team player by contributing to club and organizational goals and maintaining open communication.

Additional responsibilities for Aquatic Fitness Instructor:

• Delivering safe and effective group fitness classes with appropriate modifications.
• Staying current with AFF certifications, including CPR/AED and specialty certifications, and providing proof to the AM.
• Participating in AFF education, workshops, and trainings.
• Arriving 10 minutes early for classes, assisting with setup, providing thorough introductions, teaching programs, and staying after for cleanup and member engagement.
• Starting and ending classes on time, following scheduled formats.
• Motivating members and team with positive encouragement in a non-competitive environment.
• Completing administrative tasks accurately and timely.
• Responding within 24 hours to communications from team leaders and instructors.
• Following procedures for substitutions and equipment needs.
• Wearing appropriate attire to project a professional image.

Perform other duties as reasonably assigned.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other