Aquatics Field Supervisor and Certified Pool Operator

Bluecrest Amenity Management LLC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Training & development

Free uniforms

Opportunity for advancement

Competitive salary

Job summary

Bluecrest Amenity Management is seeking a Certified Pool Operator (CPO) – Field Supervisor to oversee multiple aquatic facilities in the NYC area. You will lead lifeguard teams, ensure safety and compliance, and coordinate maintenance across sites.

The role requires extensive knowledge of NYC DOH regulations, hands-on pool system oversight, and the ability to travel between Manhattan, Bronx, Brooklyn, and Queens locations. Competitive compensation with growth opportunities is offered.

Qualifications

• Leadership and team management capabilities with a track record of supervising staff
• Strong communication skills and ability to liaise with clients, managers, and inspectors
• Experience enforcing policies and safety standards across multiple sites
• Knowledge of NYC DOH regulations and water chemistry relevant to pools
• Ability to work independently and travel between NYC locations

Responsibilities

• Provide on-site leadership and clear communication with lifeguards, staff, and management teams
• Act as primary contact for field operations and resolve issues professionally
• Promote accountability, professionalism, and team development across locations
• Supervise lifeguard staff ensuring proper coverage and certifications
• Enforce NYC DOH and company safety protocols; conduct safety audits and inspections
• Perform routine site inspections with detailed reporting and incident logs
• Maintain pool systems and water chemistry; identify maintenance issues and coordinate resolutions

Skills

Leadership

Communication

Staff management

Policy enforcement

Safety oversight

Operational oversight

Facility management

Professionalism

Reliability

Travel between locations

Job description

Benefits:

• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement

BLUECREST AMENITY MANAGEMENT

Position: Certified Pool Operator (CPO) – Aquatics Field Supervisor

Work Locations: NYC Tri-State Area (Manhattan, Bronx, Brooklyn, Queens)

Compensation: Competitive compensation based on experience, certifications, and overall qualifications

Bluecrest Amenity Management, a leading provider of aquatic and amenity management services, is seeking a highly motivated and experienced Certified Pool Operator (CPO) – Field Supervisor to oversee multiple aquatic facilities throughout New York City. This role is ideal for a proactive leader who can operate independently, enforce compliance standards, and elevate both staff performance and site conditions. The CPO – Field Supervisor plays a critical role in ensuring all locations meet NYC Department of Health regulations, maintain safe swimming environments, and deliver a high standard of presentation and professionalism. This position offers the opportunity to work across a diverse portfolio of properties, including luxury residential buildings, fitness centers, and hospitality venues.

Key Responsibilities:

Leadership & Communication

• Provide strong on-site leadership and clear communication with lifeguards, site staff, and management teams
• Act as the primary point of contact for field operations, resolving issues efficiently and professionally
• Promote accountability, professionalism, and team development across all assigned locations

Staff Management & Compliance

• Supervise lifeguard staff to ensure proper coverage, certifications, and adherence to company and DOH standards
• Monitor staff performance and enforce policies through coaching, corrective action, and retraining when necessary
• Ensure proper scheduling awareness, including proactive coverage for callouts or lateness

Policy Enforcement & Safety Oversight

• Enforce all NYC DOH Article 165 regulations and company safety protocols
• Conduct regular safety audits, ensuring all rescue equipment, signage, and emergency systems are compliant
• Maintain full readiness for Department of Health inspections, including documentation and site preparedness

Operational Task Oversight

• Perform routine site inspections across multiple facilities
• Maintain detailed reports including incident logs, water chemistry records, and operational updates
• Respond to operational needs both during and outside scheduled shifts, demonstrating ownership of assigned sites

Facility & Site Management

• Inspect and maintain pool systems including chemical feeders, pumps, filters, heaters, and flow systems
• Ensure proper water chemistry levels and adjust systems as needed (chlorine, pH, alkalinity, etc.)
• Identify maintenance issues, leaks, or hazards and coordinate timely resolution
• Maintain high standards of cleanliness, organization, and overall site presentation

Professionalism, Reliability & Communication

• Represent Bluecrest with professionalism when interacting with clients, property managers, and inspectors
• Maintain consistent communication throughout the operational day, including off-site responsiveness when required
• Demonstrate reliability, initiative, and the ability to operate independently without constant direction

Qualifications:

• Certification: Valid Certified Pool Operator (CPO) certification required
• Lifeguard Certification: Current CPR/AED and First Aid certification required (DOH-approved preferred)
• Experience: Prior experience in pool operations, facility management, or field supervision strongly preferred
• Knowledge: Strong understanding of NYC DOH regulations, water chemistry, and pool system operations
• Leadership: Proven ability to manage teams, enforce policies, and operate independently
• Communication Skills: Strong verbal and written communication skills
• Technical Ability: Comfortable troubleshooting pool equipment and maintaining operational systems
• Availability: Flexible schedule, including weekends, early mornings, evenings, and emergency response situations
• Mobility: Ability to travel between multiple NYC locations

Additional Requirements:

• Ability to work in both indoor and outdoor environments year-round
• Ability to lift equipment and perform physical inspections when required
• Must pass background check
• Must maintain all required certifications in good standing

Benefits / Perks:

• Competitive compensation
• Growth opportunities within a rapidly expanding company
• Diverse and dynamic work environments
• Professional development and leadership opportunities
• 401(k) Retirement Benefits
• Supplemental Benefit Packages

Bluecrest Amenity Management is an Equal Opportunity Employer and does not discriminate based on race, creed, color, religion, sex, sexual orientation, age, national origin, marital status, citizenship, disability, military status, or any other protected characteristic.