Aquatics Experience Lead and Swim Instructor

Diventures; North Liberty (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Extensive paid training

CPR, AED, and First Aid certifications

Opportunities for additional certifications

Job summary

A prominent swim center in North Liberty, Iowa, is seeking an Aquatics Experience Lead to enhance customer experiences through excellent communication and customer service. This role involves teaching swim lessons, supervising aquatic programming, and acting as the primary contact for swim parents. Candidates should possess strong communication skills and relevant certifications, with extensive paid training offered. The ideal candidate should be available during peak times, including evenings and weekends.

Qualifications

• Experience in swim program or school is required.
• Safety-first mentality is essential.
• Strong written and oral communication skills for in-person, over the phone, and written communication are necessary.

Responsibilities

• Build and maintain positive experiences and relationships with customers.
• Teach swim lessons in the water.
• Supervise aquatic programming including scheduling of Swim Teachers, Deck Managers, and Lifeguards.

Skills

Clear Communicator

Customer Service Mindset

Attention to Detail

Organized

Problem Solver

Engaging

Takes Initiative

Time Management

Positive and Professional Image

Education

Active SSI Swim Teacher Certification

Deck Manager Certification

Lifeguard Certification

Tools

Mastery of swim IT system (Jackrabbit)

Job description

A prominent swim center in North Liberty, Iowa, is seeking an Aquatics Experience Lead to enhance customer experiences through excellent communication and customer service. This role involves teaching swim lessons, supervising aquatic programming, and acting as the primary contact for swim parents. Candidates should possess strong communication skills and relevant certifications, with extensive paid training offered. The ideal candidate should be available during peak times, including evenings and weekends.