Aquatics Director — Lead Safe, Engaging Swim Programs

Greater Philadelphia YMCA; Royersford (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free YMCA membership - access to all:

Flexible work schedule

Discounts on child care and summercamp

Medical, Dental, Vision, Disability, &

Life Insurances

Generous Paid Time Off + 7 paid holid

Supplemental insurance benefits

Job summary

The Greater Philadelphia YMCA is hiring an Aquatics Director to lead our swim and water fitness programs, ensuring exceptional member service and safety across the branch.

We value leadership, experience in recreation management, and a passion for a diverse, inclusive community. The role requires early morning, evening, and weekend availability and professional certifications after hire.

Qualifications

• Bachelor’s degree or equivalent.
• Experience in fitness, retail, recreation management or hospitality industries.
• Experience supervising and managing preferred.
• Experience providing high-end member service and managing member concerns.
• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence.
• Upon hire, you’ll be required to pursue American Red Cross Lifeguard certification as well as YMCA swim lesson instructor certification.

Responsibilities

• Understand overall branch revenue and program goals, plan and execute daily/weekly workload to deliver department goals, membership goals and member engagement.
• Champion a culture where teams love to work, and members love to visit; recognize member-centered behaviors and reward outstanding performance.
• Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence.
• Work a schedule that aligns to guest and business needs (early morning, evening, and weekends).
• Ensure the swimming facility is meeting or exceeding the Aquatic Safety Standards.
• Facilitate monthly in-service meetings that include skill review.
• Supervise staff and ensure appropriate staffing of pool. Coordinate breaks and rotate staff. Ensure program quality and monitor staff performance and member service.
• Develop high-quality aquatics programs, including swim lessons and water fitness, that meet the community's needs.
• Ensure safety and prevent injuries by supervising the pool area. Ensure no distraction or interference with the ability to hear or see signs of distress.

Skills

Leadership

Member service

Supervising

Education

Bachelor’s degree

Job description

The Greater Philadelphia YMCA is hiring an Aquatics Director to lead our swim and water fitness programs, ensuring exceptional member service and safety across the branch.

We value leadership, experience in recreation management, and a passion for a diverse, inclusive community. The role requires early morning, evening, and weekend availability and professional certifications after hire.