Aquatics Coordinator - El Camino

YMCA of Silicon Valley; Mountain View (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

The YMCA of Silicon Valley in Mountain View, CA, is seeking an Aquatics Coordinator to oversee aquatics programs with a focus on scheduling, staff coordination, compliance, and excellent customer service. You will manage certifications, registrations, program data, and family communications to ensure smooth operation of all aquatic activities.

This full-time role requires prior aquatics or administrative experience, weekend/evening availability, and current CPR/AED and First Aid certification

Qualifications

• Previous experience in Aquatics or administrative roles.
• Ability to communicate effectively with staff, participants, and families.
• Available on weekends and evenings as needed.
• CPR/AED and First Aid certification, or certification within 30 days of hire.

Responsibilities

• Provide high-quality customer service to members and families.
• Manage swim lesson and aquatic program registrations; process rosters and waitlists.
• Maintain staff records including certifications, training logs, and timekeeping.
• Coordinate staff schedules; track shift coverage and attendance.
• Prepare internal communications and participant notifications.
• Maintain accurate records of incidents, attendance, pool schedules, and usage.
• Order and track inventory of supplies and equipment; process purchase requests.

Skills

Customer service

Registration management

Staff coordination

Communication

Job description

Mountain View, California, United States

Requisition Number

EC-3267

Full-Time/Part-Time

Full-time

Description

The Aquatics Coordinator supports the effective administration of aquatic programs by focusing on scheduling, staff coordination, compliance, and customer service. This role ensures that all aquatic programs run smoothly through detailed planning, documentation, and communication. The Coordinator assists in managing certifications, registrations, program data, and communication with families.

SALARY RANGE: $25.00 - $27.00/hour

ESSENTIAL FUNCTIONS:

• Provide high-quality customer service to members, participants, and families.
• Manage swim lesson and aquatic program registrations; process rosters and waitlists.
• Maintain up-to-date staff records including certifications, training logs, and timekeeping.
• Support the development of staff schedules; track shift coverage and attendance.
• Prepare internal communications, program updates, and participant notifications.
• Maintain accurate records of incidents, attendance, pool schedules, and usage.
• Order and track inventory of supplies and equipment; process purchase requests.
• Coordinate communication with parents and members regarding class information, cancellations, or make-ups.
• Assist with planning and coordination of aquatic special events or seasonal promotions.
• Provide administrative support for audits, safety reviews, and compliance documentation.
• Complete required abuse prevention training.
• Supervise high-risk activities responsibly and report any unsafe or inappropriate behavior.
• Follow mandated reporting laws for suspected abuse.
• Performs other duties as assigned.
• Other duties and responsibilities assigned by supervisor.

PHYSICAL DEMANDS:

• Visual and auditory ability to observe and to respond to critical incidents and the physical ability to act swiftly in an emergency situation.
• Ability to lead and interact in group activities and perform related physical skills.
• Ability to stand, walk, sit, stoop, kneel, or crouch. Ability to climb, push, and pull.
• Ability to lift and carry objects up to 20 pounds

Requirements

Previous experience in Aquatics or an Administrative role.

Ability to communicate effectively with staff, participants, and families

Available on weekends and evenings as needed.

Currently certified in CPR/AED and first aid, or be certified within 30 days of hire.

Experience working in multi-cultural communities is preferred.

YMCA COMPETENCIES:

Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization.

Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.

Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause.

Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.

Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgement.

Program/Project Management: Ensures program or project goals are met and intended impact occurs.

Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.