Aquatics Attendant

City of Thornton; Thornton (CO); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Thornton is seeking staff to assist in overseeing the use of an aquatics facility, ensuring safety and customer satisfaction. You will work closely with lifeguards and other staff to monitor safety, answer questions, and guide patrons.

Responsibilities include dispatching slide patrons, conducting safety checks, assisting with events, and handling routine pool-area duties. Flexibility to work evenings, weekends, and holidays is required; some travel between locations may be needed.

Qualifications

• Must be at least 15 years old (16 for slide duties).
• CPR/AED and First Aid certifications or ability to obtain within 30 days of hire.
• Ability to travel to multiple locations as needed.

Responsibilities

• Oversee use of aquatics facility and ensure safety rules are followed.
• Provide excellent customer service and answer questions; direct customers as needed.
• Dispatch patrons at the top of the slide and perform safety inspections.
• Assist lifeguards and support during festivals and special events.
• Maintain records related to operations and perform routine cleaning duties.

Skills

Customer service

Public interaction

Emergency response

Communication

Lifeguard coordination

Policy understanding

Job description

Under general supervision, assists in overseeing the use of an aquatics facility or function.

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Assists in overseeing the use of an aquatics facility or function.

Provides excellent customer service, including interacting with customers to answer questions and resolve problems, directs customers to proper locations, and provides information.

Communicates with patrons, lifeguards, and other staff. Reports customer service issues and concerns to supervisor.

Assists with festivals and special events.

Ensures all possible safety measures and rules are being observed. May complete routine safety checks of equipment and the surrounding area in order to maintain safety and health standards.

May be required to work overtime.

May work a varying schedule and/or shift.

Performs other duties as assigned.

Slide duties

• Dispatches patrons at the top of the slide.
• Completes safety inspections of the slides.
• Completes routine cleaning duties in and around the pool area.
• Assists lifeguards when needed.

Education/Experience

Must be at least 15 years of age or at least 16 years of age for those running the slides. No education or experience is necessary.

Licensing/Certification Requirements

Cardiopulmonary Resuscitation (CPR)/Automatic External Defibrillator (AED) certificate, First Aid certificate or the ability to obtain certifications within 30 days of hire.

May need the ability to travel to various locations in a timely manner as the job requires.

Knowledge, Skills, and Abilities

• Knowledge of the policies, procedures and goals of the City of Thornton and the department.
• Knowledge of the principles and practices of water safety.
• Knowledge of the principles and practices of effective customer service.
• Knowledge of boathouse facilities and equipment used in boathouse programs.
• Skill in dealing tactfully and effectively with the public.
• Skill in performing lifesaving and Cardiopulmonary Resuscitation (CPR) activities.
• Skill in routine repair and maintenance of various equipment.
• Skill in maintaining a variety of records related to operations.
• Ability to work well with the public.
• Ability to react quickly and accurately in emergency situations.
• Ability to make sound judgments.
• Ability to read, interpret and apply operating policies and procedures.
• Ability to assist with special events.
• Ability to provide quality customer service.
• Ability to listen well and communicate effectively verbally with various audiences.
• Ability to establish and maintain effective working relationships with City employees, community members and the general public.
• Ability to work evenings, weekends and holidays, and/or flexible schedules.

Physical and Mental Requirements

While performing the duties of this job, the employee is regularly required to sit, climb, balance, stoop, kneel, crouch, walk, rescue, reach, stand, walk, push, pull, lift, grasp, talk, hear, and make repetitive motions. Work is considered medium work which may require exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may be during the summer months and outside the facilities and will include exposure to all types of weather including extreme heat. Work is also subject to loud noise.

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.

Your application will be used as a screening tool. Completeness and accuracy are important! Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.

As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.