APS Team Lead: Protecting Vulnerable Adults & Coaching the Team

State-of-Missour; Hillsboro (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

State of Missouri is seeking a Social Services Specialist to support the Adult Protective Services division in Hillsboro, MO. The role involves handling complex protective services cases, staff onboarding, and policy input to enhance division outcomes.

The position focuses on collaboration with the Social Services Unit Supervisor, training new staff, and delivering community presentations to explain services and policies. Excellent teamwork and analytical skills are essential.

Qualifications

• Two or more years of experience as a Social Services Specialist.
• Bachelor's degree from an accredited college or university; and Four or more years of professional or technical experience providing social services or conducting investigations or audits of social service providers, recipients and/or applicants.
• Preference for team lead positions will be given to current members of the respective teams. Applicants applying for a team lead position outside of their current team will be required to have an office location within that team's services area and the ability to travel throughout that service area.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Assist Social Services Unit Supervisor with onboarding and training of new staff in both APS policy and field training.
• Assist Social Services Unit Supervisor with completing case record reviews for team members in training.
• Provide technical assistance with APS Programs and Systems to Social Services Specialists.
• Serve as liaison between APS Quality Assurance and respective team to champion division quality initiatives and communicate feedback to each team member in a meaningful way.
• Work a case load with an approximate 25% reduction, focusing on protective services cases of greater complexity.
• Provides feedback on draft policies to division management, as requested
• Provides presentations to community organizations, providers, and the public regarding the services and policies of DSDS.
• Identifies and addresses unmet needs, determines risks, and implements protective service interventions to reduce risk and increase safety for customers.
• Assists the Social Services Specialist with identifying resources and utilizes creative approaches to problem-solving within the investigative and/or intervention process.
• Assists the Social Services Specialist with court proceedings and/or legal interventions.
• Other duties assigned.

Education

Bachelor's degree

Job description

State of Missouri is seeking a Social Services Specialist to support the Adult Protective Services division in Hillsboro, MO. The role involves handling complex protective services cases, staff onboarding, and policy input to enhance division outcomes.

The position focuses on collaboration with the Social Services Unit Supervisor, training new staff, and delivering community presentations to explain services and policies. Excellent teamwork and analytical skills are essential.