Apprentice Technician: Hands-On Install & Service Support

ProSource; Broadview Heights (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Employee discounts

Paid time off

Training & development

Opportunity for advancement

Job summary

ProSource is seeking a Technician Support Associate to assist install and service teams with completing installs and service calls, and to help with daily procedures and paperwork. The role emphasizes strong communication and the use of hand and power tools, with training provided through ProSource University during the first year.

This entry-level position offers exposure to equipment interconnection, cabling, and basic system troubleshooting, while supporting field technicians and ensuring

Qualifications

• Requires excellent communication skills.
• Ability to use hand and power tools.
• Strong verbal and written communication skills.
• Highly detailed, organized, and multitask driven.
• Familiar with desktop and mobile computing.
• Clean driving record and background check (required for DCJS certification)

Responsibilities

• Equipment interconnection and cable routing
• Pre-wire and retro-wire standards and practices
• Basic troubleshooting of simple systems
• Completion of ProSource University within the first year of employment

Skills

Hand and power tools

Excellent communication

Detail-oriented

Multitasking

Desktop & mobile computing

Job description

ProSource is seeking a Technician Support Associate to assist install and service teams with completing installs and service calls, and to help with daily procedures and paperwork. The role emphasizes strong communication and the use of hand and power tools, with training provided through ProSource University during the first year.

This entry-level position offers exposure to equipment interconnection, cabling, and basic system troubleshooting, while supporting field technicians and ensuring