Apprentice Service Technician

Smart Care Equipment Solutions; Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hands-on training

Career growth

Certifications training

Exposure to HVAC/refrigeration

Tools provided

401(k) plan

Paid time off

Safety culture

Independent field work

Job summary

Smart Care Equipment Solutions is seeking an Apprentice Service Technician to support installing, maintaining, troubleshooting, and repairing commercial foodservice equipment, refrigeration, and HVAC systems. You will work with seasoned technicians, gain hands-on experience, and access mentorship and training programs to prepare you for a Service Technician role.

Ideal candidates may come from technical schools, military background, or hands-on trades, and are eager to learn while working in

Qualifications

• High School Diploma or GED required.
• Technical school coursework or certification in HVAC, refrigeration, electrical, mechanical maintenance, or related trade preferred.
• Associate's degree in HVAC Technology, Refrigeration Technology, Industrial Maintenance, Electrical Technology, or related field preferred.

Responsibilities

• Assist experienced technicians with diagnosing, repairing, maintaining, and installing equipment.
• Perform preventative maintenance and basic repair activities under supervision.
• Learn troubleshooting techniques for electrical, mechanical, refrigeration, and HVAC systems.
• Operate tools and company equipment safely and effectively.
• Complete service documentation, work orders, and parts usage records.
• Develop strong customer relations through professional interactions and service excellence.

Skills

Customer service

Education

High School Diploma or GED

Technical school coursework or certification (HVAC/Electrical)

Associate's degree in HVAC or related field

Job description

APPRENTICE SERVICE TECHNICIAN

ABOUT THE ROLE: Are you mechanically inclined and ready to build a rewarding career with a company that invests in your success? As a Service Apprentice, you will work alongside experienced Service Technicians to learn the installation, maintenance, troubleshooting, and repair of commercial foodservice equipment, refrigeration systems, HVAC equipment, and related technologies. Through hands‑on training, mentorship, and technical development opportunities, you'll gain valuable experience while building the skills needed to advance into a Service Technician role. Whether you're a recent graduate, have a technical background, military experience, or simply enjoy working with your hands, this is an exciting opportunity to launch a career in a high‑demand industry.

WITH THIS OPPORTUNITY WE SHARE WITH YOU:

• Hands‑on training and mentorship from experienced Service Technicians
• Career growth opportunities with a clear path toward becoming a Service Technician
• Technical, safety, and certification training programs
• Exposure to refrigeration, HVAC, electrical, and mechanical systems
• Company‑provided technology, tools, and resources
• Competitive benefits package, including 401(k) and paid time off
• A supportive culture focused on safety, teamwork, and professional development
• The opportunity to build valuable technical and customer service skills while working independently in the field

WHAT WILL YOUR DAY LOOK LIKE?

• Leave from home or report directly to customer locations while working alongside experienced technicians to support customer operations and keep equipment running safely and efficiently.
• Assist Service Technicians with diagnosing, repairing, maintaining, and installing commercial foodservice, refrigeration, HVAC, and related equipment
• Perform preventative maintenance and basic repair activities under supervision
• Learn troubleshooting techniques related to electrical, mechanical, refrigeration, and HVAC systems
• Operate hand tools, testing equipment, and company‑provided technology safely and effectively
• Complete service documentation, work orders, labor entries, and parts usage records accurately
• Maintain company vehicles, tools, equipment, and work areas in a clean and organized condition
• Develop strong customer relationships through professional interactions and service excellence
• Attend technical training programs, certification courses, safety meetings, and developmental workshops
• Assist with inventory management, material organization, equipment installations, and start‑up activities
• Support customer engagement activities and help identify solutions that meet customer needs
• Follow all company safety policies, procedures, and regulatory requirements
• Continuously develop technical knowledge, productivity, and customer service skills

PHYSICAL REQUIREMENTS:

• Ability to frequently stand, walk, bend, kneel, squat, climb, reach, and stoop
• Ability to lift and carry up to 50 pounds using safe lifting practices and company‑provided equipment
• Ability to work indoors and outdoors in varying weather conditions
• Ability to work in commercial kitchens, mechanical rooms, rooftops, healthcare facilities, retail locations, and other customer environments
• Ability to climb stairs, ladders, and work at elevated heights
• Ability to safely operate tools, equipment, and company vehicles
• Ability to work around electrical, refrigeration, HVAC, mechanical, and foodservice equipment
• Ability to use computers, tablets, and mobile devices throughout the workday

QUALIFICATIONS:

• High School Diploma or GED required.
• Technical school coursework or certification in HVAC, refrigeration, electrical, mechanical maintenance, or a related trade preferred.
• Associate's degree in HVAC Technology, Refrigeration Technology, Industrial Maintenance, Electrical Technology, or related field preferred.

YEARS OF EXPERIENCE:

• Entry‑level position; no prior service technician experience required.
• Previous mechanical, maintenance, construction, automotive, military, or technical experience preferred.
• Previous customer service experience preferred. {}{}