Apprentice Grid Dispatch & Restoration Operator

Eversource Energy; Windsor (CT); On-site; USD 73,000 - 77,000; Full time

Job summary

Eversource Energy is seeking a Distribution System Operator to plan, coordinate, and supervise switching and tagging for the electric distribution system. You will issue clearances, monitor loads, and support restoration efforts across regions as needed.

The role requires experience with NMS/SCADA, trouble analysis, and coordination with internal and external teams; on-call duties apply, and travel between MA/CT/NH may be required.

Qualifications

• High school diploma or the equivalent is required; associate’s degree in electrical discipline preferred.
• Six (6) years of related experience is required; electrical utility experience is preferred.
• Thorough knowledge of switching/tagging procedures and understanding of distribution system operations.
• Thorough knowledge of applicable PC-based and other technologies, with the ability to learn future technologies.
• Ability to analyze electric distribution system problems and act accordingly.
• Ability to act as customer advocate by assuring accurate and timely information is communicated on ETRs.

Responsibilities

• Operate and maintain the Network Management System (NMS) and SCADA equipment.
• Write, check, approve, and issue switching, grounding, and tagging instructions.
• Analyze trouble calls and initiate corrective actions, including personnel callouts.
• Monitor circuit and substation loads and voltages to ensure safe operation.
• Support emergency restoration efforts, including Division EOCs and RMTs.
• Maintain accurate system diagrams and databases reflecting current status.
• Coordinate switching with CONVEX and other internal/external stakeholders.
• Prepare and maintain operational records and reports.
• Assist in training new operators and support NMS instruction.
• Develop and maintain operating instructions in collaboration with Grid Management.
• Operate PC-based and mainframe applications.
• Coordinate dispatching with internal teams and external agencies (e.g., police, fire, DEP).
• Subject to on-call duty.

Skills

Switching procedures

Distribution ops

PC-based tech

Learning new tech

Education

High School Diploma

Associate degree in electrical discipline (preferred)

Tools

PC-based applications

Mainframe applications

Job description

Eversource Energy is seeking a Distribution System Operator to plan, coordinate, and supervise switching and tagging for the electric distribution system. You will issue clearances, monitor loads, and support restoration efforts across regions as needed.

The role requires experience with NMS/SCADA, trouble analysis, and coordination with internal and external teams; on-call duties apply, and travel between MA/CT/NH may be required.