Apprentice Appliance Repair Technician

Don's Appliances; Pittsburgh (Allegheny County); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Paid training and advancement opportunities

Job summary

Don's Appliances in Pittsburgh is looking for an Apprentice Appliance Repair Technician eager to learn and develop skills in diagnosing and repairing residential appliances. This entry-level position provides hands-on training while working under experienced technicians. Responsibilities include assisting with repairs, documenting work, and following safety guidelines. The role offers a supportive team environment and is ideal for individuals starting a career in the appliance repair industry.

Qualifications

• High school diploma or equivalent required.
• Strong mechanical aptitude is essential.
• Good communication and customer service skills are necessary.
• Reliability and punctuality are important.

Responsibilities

• Learn and perform basic troubleshooting procedures.
• Assist senior technicians in appliance repairs.
• Document work performed and communicate with customers.
• Shadow technicians to learn proper techniques.

Skills

Mechanical aptitude

Communication skills

Customer service skills

Basic tool knowledge

Education

High school diploma or equivalent

Technical school diploma

Job description

Get Hired. Get Trained. Get on the Road: Become an Appliance Expert!

Summary

Don’s Appliances is seeking an Apprentice Appliance Repair Technician to work under the guidance of experienced technicians to learn how to diagnose, repair, and maintain residential appliances. This entry‑level role is ideal for individuals looking to start a long‑term career in the appliance repair industry. The apprentice will gain hands‑on experience, participate in training, and gradually take on more responsibilities as skills develop.

Key Responsibilities

• Learn and perform basic troubleshooting procedures under supervision.
• Attend scheduled training sessions, online, in classroom‑style settings, and in the field.
• Assist senior technicians in diagnosing and repairing major home appliances, including refrigerators, ranges, ovens, dishwashers, washers, dryers, and microwaves.
• Document work performed and parts used in the company software.
• Communicate professionally with customers while observing how to explain repair needs and solutions.
• Follow all safety guidelines and manufacturer specifications.
• Shadow technicians to observe and learn proper techniques, workflow efficiency, and customer interaction.
• Test repaired appliances to confirm correct and safe operation.
• Assist Service Department with additional tasks as needed.

Education

• High school diploma or equivalent.
• Technical school diploma (Preferred).
• Strong mechanical aptitude and interest in technical work.
• Willingness to learn and follow instructions carefully.
• Good communication and customer service skills.
• Reliable, punctual, and able to work independently once trained.
• Able to pass a criminal background and drug screening.
• Legibly complete all paperwork.
• Operate a company vehicle in a safe manner.
• Strong computer proficiency, including email.

Preferred Qualifications

• Previous experience in maintenance, HVAC, automotive, or related trades.
• Basic understanding of electrical or mechanical systems.
• Technical school coursework (not required but beneficial).
• Basic tool knowledge and comfort using hand tools.

Physical Requirements

• Physical stamina and dexterity, with the ability to lift and maneuver heavy appliances or components (up to 75 lbs.), stand, kneel, and bend for extended periods.

License/Certification

• Valid driver’s license.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement plan options.
• Paid training and advancement opportunities.
• Company service vehicle when promoted to an Appliance Technician.

Work Location/Hours

• Robinson / Monday – Friday 8:00AM – 4:30PM Saturday rotation.
• Regular travel to customer locations and training sites may be required.

Rate of Pay

• Medical, Dental & Vision Insurance.
• PTO & Paid Holidays.
• 401(k) with Company Match.
• Short- & Long-Term Disability.
• Life Insurance.

Why Join Don’s Appliances?

We are a trusted, family‑managed business with a strong commitment to customer service and employee development. You’ll work with a supportive team and have the opportunity to make a direct impact on the customer experience. We offer competitive pay, comprehensive benefits, and the chance to grow with a leading company in the appliance industry.