Appliance Repair Technician

Mr. Appliance Corp.; Fletcher (NC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Paid Training

Bonus & Incentives

Health, Dental, and Vision benefits

Earned Paid Time Off (PTO)

Fun Team Environment

Company Vehicle

Job summary

A leading appliance service provider is seeking an Appliance Repair Technician in Fletcher, NC. This role focuses on diagnosing and repairing appliances, with a strong emphasis on customer service and efficiency. Responsibilities include providing cost estimates and communicating repair needs effectively. The ideal candidate has a high school diploma, valid driver's license, and preferably some experience in appliance repair. Enjoy a supportive culture, no nights or weekends, and competitive pay ranging from $75,000 to $100,000 annually, along with bonuses and comprehensive benefits.

Qualifications

• Valid driver's license and clean driving record required.
• Previous experience of one year or more in appliance repair is a plus.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with customers about services.

Skills

Exceptional Customer Service

Critical Thinking

Efficiency

Punctuality

Attention to Detail

Education

High school diploma or equivalent

Tools

iPad

Company Vehicle

Job description

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community?

If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today!

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends!

We’ll also give you the ongoing training that you’ll need.

Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high‑quality maintenance services for our customer’s appliances.

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.Collect payment for work performed.

To Succeed in this Role as an Appliance Repair Technician, Here’s What You Need:

Exceptional Customer Service

In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to accurately diagnose and solve their problem so they can get back to running an efficient household.

Getting from Diagnosis to Solution

You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

Quality of Work

This role requires critical thinking skills and the ability to problem‑solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.

Efficiency

In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

Punctuality and Reliability

Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

Pride in the Details

If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.

Ongoing Training

New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Job Requirements

The following are the minimum requirements to be considered for the Appliance Technician position.

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of one year or more in appliance repair is a plus!

Benefits & Pay

The pay range for this position is $75,000 to $100,000 annually, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

What we have to offer:

• No nights or weekends: We value having a solid work‑life balance. We work to make a living, without being overworked.
• Paid Training: We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: We provide you with a company vehicle and iPad.
• Benefits: Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO: Earned Paid Time off of 96 hours per year. This in addition to five Paid Holidays.
• Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future!

Apply today!