Appraisal Coordinator

Cornerstone First Mortgage, LLC; San Diego (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Cornerstone First Mortgage, LLC in San Diego seeks an Appraisal Coordinator to manage the appraisal process from order placement to final reports.

You will assign appraisers, track deadlines, communicate with lenders and appraisers, ensure compliance, and maintain accurate records in the AMC system. Experience with AMC operations and MS Outlook/Excel/Teams is required.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong customer service mindset and professional demeanor.

Responsibilities

• Receive, process, and manage appraisal orders from start to finish.
• Assign qualified appraisers based on location, property type, availability, and client requirements.
• Monitor orders, inspection dates, deadlines, and report delivery.
• Communicate with clients and appraisers regarding order status, requirements, and concerns.
• Follow up on delayed or outstanding assignments and resolve issues.
• Review completed appraisal reports for basic completeness and client requirements.
• Coordinate revisions and corrections with appraisers when needed.
• Maintain accurate order information and documentation within the AMC system.

Skills

Attention to detail

Communication

Multitasking

Customer service

Problem solving

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

We're seeking a detail-oriented and organized Appraisal Coordinator to join our Appraisal Management Company (AMC). This role is responsible for coordinating the appraisal process from order placement through final report delivery and serves as a key point of contact between lenders and appraisers.

Responsibilities:

• Receive, process, and manage appraisal orders from start to finish.
• Assign qualified appraisers based on property location, property type, availability, and client requirements.
• Monitor orders, inspection dates, deadlines, and report delivery.
• Communicate with clients and appraisers regarding order status, requirements, and concerns.
• Follow up on delayed or outstanding assignments and proactively resolve issues.
• Review completed appraisal reports for basic completeness and client requirements.
• Coordinate revisions and corrections with appraisers when needed.
• Maintain accurate order information and documentation within the AMC system.
• Maintain investor DNU (Do Not Use) lists and appraiser information.
• Provide professional, timely, and responsive customer service.
• Follow company procedures and applicable appraisal management regulations.
• Perform other related duties and responsibilities as needed. The responsibilities listed above are not all-inclusive, and the ability to adapt to changing priorities and assist with various tasks is an important part of this position.

Requirements:

• Must be available to work Monday-Friday, 8:00 AM-4:30 PM PST.
• Previous experience working for an AMC or on an appraisal desk.
• Experience with Microsoft Outlook, Excel, and Teams.
• Comfortable working with computers and learning new software and systems.
• Excellent written and verbal communication skills.
• Strong customer service skills and a professional demeanor.
• Exceptional attention to detail and accuracy.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong problem-solving and follow-up skills.