Appointment Setter - Hybrid Schedule & Growth Path

Homefix Custom Remodeling Corp; Laurel (MD); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Homefix Custom Remodeling Corp is seeking an appointment setter in Laurel, MD. The role focuses on outbound calls to generate interest and schedule appointments for sales reps, with a path to a hybrid work arrangement after training.

The ideal candidate demonstrates strong verbal communication, reliability, and the ability to handle a high volume of calls while documenting interactions accurately. Training and performance will shape hybrid eligibility.

Qualifications

• Previous call center experience is preferred but not required.
• Strong verbal communication and interpersonal skills.
• Confidence speaking with customers over the phone.
• Ability to manage a high volume of outbound calls.

Responsibilities

• Make outbound calls to prospective customers to generate interest and schedule appointments for our sales representatives.
• Professionally communicate with customers regarding our home improvement services.
• Build rapport with potential customers through effective communication and active listening.
• Accurately document customer interactions, appointment details, and relevant information in company systems.
• Meet established individual and team productivity and performance expectations.
• Follow company policies, call center procedures, and quality assurance standards.
• Work collaboratively with team members, supervisors, and management to achieve department goals.
• Demonstrate professionalism, accountability, and consistency in daily responsibilities.
• Participate in ongoing coaching, training, and performance development.

Skills

Verbal communication

Interpersonal skills

OutBound calls

Organization

Multitasking

Attention to detail

Flexibility

Self-motivation

Teamwork

Tools

CRM software

Office suite

Job description

Homefix Custom Remodeling Corp is seeking an appointment setter in Laurel, MD. The role focuses on outbound calls to generate interest and schedule appointments for sales reps, with a path to a hybrid work arrangement after training.

The ideal candidate demonstrates strong verbal communication, reliability, and the ability to handle a high volume of calls while documenting interactions accurately. Training and performance will shape hybrid eligibility.