Appointment Setter (Booking Specialist)

Rebecca Rose Fine Portraits LLC; Town of Florida (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with incentives

Growth opportunities

Supportive team environment

Memorable client experiences

Job summary

Rebecca Rose Fine Portraits LLC invites an experienced Appointment Setter to join our luxury photography team. You will initiate contact with potential clients, qualify leads, and schedule portrait sessions for our photography and sales teams, with emphasis on high-ticket sales and exceptional client experiences.

The role requires strong communication, outstanding listening skills, and a confident, bubbly personality.

Qualifications

• Experience in appointment setting and sales, preferably luxury/high-ticket sectors.
• Excellent interpersonal and communication skills with active listening and empathy.
• Proven ability to build trust and relationships with clients.
• Strong organizational skills and attention to detail.
• Proficiency with CRM systems and scheduling tools.
• Goal-oriented with a passion for outstanding client experiences.
• Bubbly, bold, assertive personality; performance-driven.

Responsibilities

• Lead engagement via phone, email, or messaging to qualify interest.
• Build client relationships by understanding needs and communicating value.
• Schedule sessions between clients and sales/photography teams with availability in mind.
• Support high-ticket sales by guiding clients through decisions and addressing concerns.
• Follow up promptly to nurture leads through the lifecycle.
• Maintain accurate client interactions and appointment records in the CRM.
• Collaborate with sales, studio, and marketing to refine lead-generation strategies.

Skills

Appointment setting

Luxury/high-ticket sales

CRM proficiency

Communication

Active listening

Organization

Follow-up

Goal-oriented

Tools

CRM software

Job description

About Us:

Rebecca Rose Fine Portraits is a leading provider of luxury portrait photography services, dedicated to capturing timeless memories for our clients. We pride ourselves on offering an unparalleled customer experience, combining artistry and personal connection to deliver exceptional value. As our Appointment Setter, you will play a pivotal role in shaping first impressions and guiding potential clients throughout the client lifecycle.

Job Summary:

We are seeking a motivated and highly customer-focused Appointment Setter with experience in high-ticket sales. In this role, you will be responsible for initiating meaningful connections with prospective clients, qualifying leads, and scheduling portrait sessions for both our photography team and reveals for our sales team. The ideal candidate understands the nuances of luxury sales, possesses excellent communication skills, and thrives on delivering exceptional client experiences.

Key Responsibilities:

• Lead Engagement: Contact potential clients via phone, email, or messaging platforms to introduce our services and qualify their interest.
• Client Relationship Building: Establish trust and rapport with clients by understanding their needs and communicating the value of our services.
• Appointment Scheduling: Accurately schedule sessions between prospective clients and our sales or photography team, ensuring alignment with client availability and preferences.
• High-Ticket Sales Support: Leverage your expertise in high-value transactions to guide clients through the decision-making process, addressing concerns and highlighting benefits.
• Follow-Up: Conduct timely and professional follow-ups to nurture leads and ensure a seamless client lifecycle.
• CRM Management: Maintain detailed and accurate records of client interactions and appointments in our CRM system.
• Collaboration: Work closely with the sales, studio,and marketing teams to refine lead-generation strategies and ensure alignment with company goals.

Qualifications:

• Proven experience in appointment setting and sales, preferably within the luxury or high-ticket sector.
• Exceptional interpersonal and communication skills, with a focus on active listening and empathy.
• Demonstrated ability to build trust and establish strong relationships with clients.
• Strong organizational skills and attention to detail.
• Proficiency with CRM software and appointment scheduling tools.
• Goal-oriented mindset with a passion for delivering outstanding client experiences.
• Must have a bubbly personality who doesn't fear being bold or assertive
• Must be extremely performance driven

What We Offer:

• Competitive pay with performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to be part of a team that creates meaningful, lasting memories for our clients.

Join us in creating unforgettable experiences and helping clients preserve their most cherished moments!