Appointment Setter

Renewal by Andersen of Charleston - Hilton Head; Summerville (SC); On-site; USD 23,419 - 75,768; Full time

Job summary

A leading home improvement company is seeking a Customer Acquisition Specialist in Summerville, SC. In this role, you will engage homeowners door-to-door to generate leads for the sales team. High-energy, independent work with earnings potential between $17/hr. to $55/hr. Candidates should possess strong organizational and communication skills, and a high school diploma is required. Join us to help homeowners with their window and door needs.

Qualifications

• 2 years of sales experience preferred but not required.
• Ability to build good relationships in a team-oriented environment.
• A strong work ethic coupled with the desire to do the right thing.

Responsibilities

• Canvassing neighborhoods to generate leads.
• Communicating with homeowners to introduce products.
• Scheduling appointments for sales representatives.

Skills

Organizational skills

Ability to work independently

Basic Math aptitude

Excellent organizational skills

Proficient in Microsoft Office

Communication skills

Influencing and persuading

Education

High school diploma or GED

Tools

Microsoft Office

Ground force and Enabled software

Job description

Overview

As a Customer Acquisition Specialist, you will be the first point of contact with potential customers through door-to-door lead generation. Your goal is to engage homeowners, identify needs, and schedule appointments for our Sales Team. This is a high-energy, independent role where persistence and resilience lead to success.

Earn More: Base-pay PLUS uncapped commission potentially $17/hr. - $55/hr.

Responsibilities

• Actively canvassing neighborhoods and communities to identify and educate potential customers on window and door replacement services.
• Initiating conversations with homeowners at their doors, introducing Renewal by Andersen's products and services, and building rapport with potential customers.
• Demonstrating a comprehensive understanding of Renewal by Andersen's window and door products, features, and benefits to effectively communicate with potential customers.
• Scheduling appointments for sales representatives to conduct in-home consultations with interested homeowners.
• Implementing effective follow-up strategies to nurture potential leads and maintain ongoing communication with homeowners who may not be ready to commit immediately.
• Developing familiarity with the geographical area and local demographics to optimize lead generation efforts.
• Other job duties as assigned.

Qualifications

• Minimum Qualifications: Highschool diploma or GED
• 2 years of sales experience preferred but not required
• Knowledge, Skills, and Abilities:
  • Organizational skills, detail-oriented, and process-oriented
  • Ability to work independently
  • Ability to build good relationships in a team-oriented environment
  • Basic Math aptitude (subtraction and addition)
  • Excellent organizational and multi-tasking skills
  • Proven ability to execute multiple priorities to meet strict deadlines
  • A strong work ethic coupled with the desire to do the right thing
  • The drive to hear coaching, keep improving, and consistently achieve goals
  • A warm communication style and willingness to serve our customers
  • Curiosity and willingness to learn and grow
  • A positive attitude and boundless energy
  • Proficient in Microsoft Office including Word, Outlook, and Excel
  • Ground force and Enabled software skills are preferable
  • Accountable for individual results and KPI’s
  • Ability to influence and persuade potential customer to sign up for sales appointments

Physical Demands

• Walking and standing for up to 8 hours per day up to 5-7 miles or more
• Outdoor Exposure at all temperatures and including inclement weather
• Carrying Marketing Materials and iPads up-to 10lbs
• Communication
• Navigating Neighborhoods
• Physical Stamina
• Use of Tablets or Devices
• Door-to-Door Walking
• Professional Appearance
• Travel

Work Environment

• Residential Areas: Door knockers primarily work in residential neighborhoods, going door-to-door to engage with homeowners.
• Outdoor Settings: Much of the work is conducted outdoors, involving walking through neighborhoods, and approaching residences.
• Homeowner Interactions: The main work environment involves direct interactions with homeowners at their doors, introducing Renewal by Andersen's products and services.
• Collaboration with Sales Team: Door knockers often collaborate closely with the sales team, providing them with generated leads and facilitating the transition from lead generation to the sales process.
• Technology Use: Utilizing electronic devices, such as tablets or smartphones, for lead tracking, accessing customer information, and inputting data.
• Dynamic and Fast-Paced: The work environment is dynamic and fast-paced, requiring adaptability and the ability to engage with homeowners on a spontaneous basis.
• Goal-Oriented Atmosphere: Operating in a goal-oriented environment, with a focus on achieving set targets for lead generation and appointment setting.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.