Appointment Scheduling Specialist

Texas Health Resources; Arlington (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid parental leave

Flex spending

Tuition reimbursement

Student loan forgiveness

Career growth

Job summary

Texas Health Resources is seeking an Appointment Scheduling Specialist for the Family Care 18444 clinic in Forney, TX. This full-time role handles scheduling, pre-certifications, and patient communications to ensure smooth patient flow.

The position requires a high school diploma and favors candidates with healthcare and customer service experience. Competitive benefits accompany a supportive team and growth opportunities.

Qualifications

• High School Diploma or equivalent (Required)
• 2 years related experience in healthcare environment (Preferred)
• Previous Customer Service experience (Strongly Preferred)

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gather insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Skills

Customer service

Healthcare experience

Education

High School Diploma

Job description

26008952

Appointment Scheduling Specialist – Family Care 18444

Bring your passion to Texas Health so we are Better + Together

Work location

757 E Us Hwy 80 Ste180, Forney Tx 75126

Work hours

Full-time, 40 hours weekly, Monday through Friday, 6:45am – 3:45pm

Family Care 18444 Highlights

• Great work environment
• Collaborative team approach
• Fast paced Family care clinic

Here’s What You Need

Education

• High School Diploma or equivalent (Required)

Experience

• 2 years related experience in healthcare environment (Preferred)
• Previous Customer Service experience (Strongly Preferred)

What You Will Do

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns?

Feel free to email your questions to [e-mail].