Appointment Scheduler I

Las Vegas Urology LLP; Nevada (IA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life 100%

401K and Profit Sharing after 1 year

PTO accrual

7 paid holidays

Job summary

Las Vegas Urology LLP is seeking an organized Appointment Scheduler to join its team. The role supports multiple clinics across the Las Vegas Valley, managing the phone system and patient appointment flow with attention to detail.

The ideal candidate will have clinic scheduling experience, knowledge of medical terminology, and proficiency with MS Office in a fast-paced, patient-centric environment. A positive, respectful attitude and reliable attendance are essential.

Qualifications

• High School Diploma or GED required.
• 1-3 years scheduling experience, preferably in a clinic setting.

Responsibilities

• Operate clinic phone system and provide patients with appointments.
• Enter new patient demographics and update records as needed.
• Schedule patient appointments per physician requirements and follow updates.
• Assist teammates and maintain confidentiality per HIPAA guidelines.
• Maintain attendance, reliability and willingness to overtime when needed.

Skills

Medical terminology

Phone etiquette

MS Office

Organizational skills

Detail oriented

Multitasking

Communication skills

Prioritization

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook, Access, PowerPoint)

Job description

This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking an organized, detail-oriented Appointment Scheduler to join its team. Our staff works together in supporting several clinics across the city, and has been doing so, in the Las Vegas Valley, for decades.

Las Vegas Urology offers a competitive benefit package which includes:

• Medical, Dental, Vision & Life paid at 100% for employee only effective the first day of the month following 60 days of employment.
• 401K and Profit Sharing after 1 year of employment.
• PTO accrual
• 7 paid holidays

Position Overview:

Operates clinic phone system, provides patients with appointments. Enters new patient demographics.

Essential Expectations:

• Scheduling patient appointments while following all physician's specific requirements
• Get updates from existing patients and make changes in their records
• Work bumped list as assigned
• Inform patients of past due balances
• Task/route messages to physicians and medical assistants
• Keep up with tasks assigned via Urocharts
• Performs related work as required
• Treat co-workers and patients with courtesy and respect.
• Assist other staff members and supports the team approach
• Arrive to work on time and be consistent with attendance
• Willing to work overtime when requested
• Conduct self in accordance with Las Vegas Urology's employee manual
• Maintain strictest confidentiality; adhere to all HIPAA guidelines and regulations

Minimum Requirements:

• High School Diploma or GED
• 1-3 year scheduling experience, preferably in a clinic setting.

Skills/Experience:

• Knowledge of medical terminology preferred
• Knowledge of phone and communication procedures
• Ability to read, understand and follow oral and written instruction
• Ability to speak clearly and concisely with a pleasant telephone voice
• Proficient in MS Office programs (i.e., Word, Excel, Outlook, Access and Power Point)
• Ability to work in a multi-task, high energy environment.
• Ability to prioritize
• Ability to be proactive and initiate processes with little supervision
• Understanding of how other departments impact or are impacted by Scheduling
• Must possess strong organizational skills and be detail oriented

Physical Demands:

Working in an office environment and requires sitting for a long period of time. Some bending, lifting and stretching required. Working under stress and use of telephone required. Manual dexterity required for use of calculator and computer keyboard. While performing the duties of this job, the employee is regularly required to talk or hear. Position requires the ability to work in stressful situations. Involves contact with patients.