Appointment Coordinator - Med-Peds/Family Medicine

Marshfield Clinic; Marshfield (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Appointment Coordinator to join their dedicated team. This role is vital in providing exceptional customer service to patients, ensuring their needs are met through effective scheduling with healthcare providers. The ideal candidate will possess strong communication skills and a commitment to patient care. Join a collaborative environment where your contributions will directly impact the lives of others, supporting a mission of accessible and compassionate healthcare. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is for you.

Qualifications

• Excellent communication skills are essential for patient interaction.
• Proficiency in keyboarding and computer usage is necessary.

Responsibilities

• Serve as the initial contact for patients and customers.
• Assist in scheduling appointments according to patient needs.

Skills

Verbal Communication

Written Communication

Keyboard Proficiency

Computer Skills

Telephone Proficiency

Education

Medical Terminology Course

Vocational Technical Health Unit Coordinator

Medical Office Specialist Program

Medical Secretary Program

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Appointment Coordinator - Med-Peds/Family Medicine

Cost Center:

301351172 Mfld-Med-Peds

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; day shifts (United States of America)

Job Description:

JOB SUMMARY

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

JOB QUALIFICATIONS

EDUCATION

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator, Medical Office Specialist, or Medical Secretary program.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.