Applied Scientist - Multimodal AI for Customer Experience

Amazon; Arlington (VA); On-site; USD 143,000 - 193,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon CXBT seeks an Applied Scientist in Arlington, VA to advance multimodal AI and agent-based modeling for scalable customer experiences. You will research state-of-the-art techniques and lead scientific innovations shaping AI-powered testing and deployment.

You will design frameworks for multi-modal content, build robust agentic simulations, curate diverse datasets with privacy in mind, and publish findings that guide product improvements and testing at scale.

Qualifications

• 3+ years of building models for business application experience.
• Experience in patents or publications at top-tier peer-reviewed conferences or journals.
• Experience programming in Java, C++, Python or related language.
• Experience in algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing.
• PhD or equivalent research experience.
• Experience building machine learning models or developing algorithms for business application.

Responsibilities

• Design and implement frameworks for multi-modal content handling and creating representative, diverse agents that faithfully capture real-world characteristics
• Use state-of-the-art techniques in user modeling and behavioral simulation to build robust agentic frameworks
• Research and implement novel algorithms and modeling techniques.
• Acquire and curate diverse datasets while ensuring user privacy.
• Create robust evaluation metrics and test sets to assess language model performance.
• Innovate in data representation and model training techniques.
• Apply responsible AI practices throughout the development process.
• Write clear, scientific documentation describing methodologies, solutions, and design choices

Skills

Java

C++

Python

Algorithms

Data mining

Parallel computing

High-performance computing

Machine learning

Model building

Education

PhD or equivalent research experience

Tools

Java

C++

Python

Job description

Amazon CXBT seeks an Applied Scientist in Arlington, VA to advance multimodal AI and agent-based modeling for scalable customer experiences. You will research state-of-the-art techniques and lead scientific innovations shaping AI-powered testing and deployment.

You will design frameworks for multi-modal content, build robust agentic simulations, curate diverse datasets with privacy in mind, and publish findings that guide product improvements and testing at scale.